Question about dust under screen

LiquidDonut

macrumors newbie
Original poster
Jul 2, 2007
18
0
First off I got my iPhone two days ago and have noticed a small piece of dust under the glass. I had read that people got their phone replaced because of this. I am going to Chicago next week and it will be within my 14 days and was wondering how easy is it for them to replace the phone, will they just give me a new one for this? I am guessing I need to bring reciept and box right? Also would they put on the powersupport screen protector for me while I was there?
 

CD3660

macrumors 68040
Jun 6, 2007
3,534
353
Cheshire, United Kingdom.
First off I got my iPhone two days ago and have noticed a small piece of dust under the glass.
Get it changed.

I am going to Chicago next week and it will be within my 14 days and was wondering how easy is it for them to replace the phone, will they just give me a new one for this?
Don't see why not, if they have stock.

I am guessing I need to bring reciept and box right? Also would they put on the powersupport screen protector?
1. Definitely.
2. Probably.
 

gceo

macrumors 6502a
Jul 13, 2007
655
1
San Diego, CA
Was it there since day one, or did it sneak in from use? All of my old Moto phones would get dust under the screen over time. In the wrong light it was pretty bad.
 

CD3660

macrumors 68040
Jun 6, 2007
3,534
353
Cheshire, United Kingdom.
Just had a thought. If you have the Power Support screen protector, are you sure that the dust is under the iPhone's screen rather than the just under the screen protector?
 

LiquidDonut

macrumors newbie
Original poster
Jul 2, 2007
18
0
Yes it has been there since day one, I noticed about an hour after I opened it, it is by the SMS icon, and also no I don't have the Power Support protector on yet, I tried one and it went well except for a small air bubble so I took it off and reapplied and got a piece of dust under it, So I figured let them do it.
 

Joshua8o8

macrumors 6502
Jul 2, 2007
372
0
Honolulu, Hawai'i
if its really bothering you then definitely get it replaced. You paid at least $500 and you deserve to be satisfied with your purchase. I dont see how a piece of dust could get under the glass so it must have gotten there during assembly.