I got an email from the Apple Store saying this : Repair Estimate Price Amount Due Total (Tax not included) $ 269.00 $ 0.00 For : IPHONE 5 FLAT RATE REPAIR RETAIL-INT What exactly does that mean? Is that a replacement model iPhone for free or is it just a charge for the day ? They weren't able to repair the iPhone but they give that charge in ? Does that mean that they are going to ship in a replacement phone for that? or do you have to pay out of pocket in order to receive that phone ? Is that due now or is that due next time you visit ? ---------- The price was going to be $269 but the due amount was $0 dollars. But they said something about 3-5 business days. Very confused about it.