Hey guys, yesterday I got an iPhone replaced with a refurbished one because my original one had a faulty dock connector.
The problem with my replacement one is that they gave me one with a small nick in the screen. The nick is actually in in the screen (not the oleophobic coating) and can clearly be seen because it rainbows where it is. There are also small, slight scratches near where it is that you can see if you tilt the phone to the side. Keep in mind, I got it last night and have barely touched the phone today aside from answering a few phone calls.
My question is, do you think they will replace the phone for this? I found out that they have a 1 dead pixel replacement policy, logically, this should be replaced as well, right?
I hope you guys don't think I'm some OCD freak, because I'm not, in fact, I'm usually one of the first to tell people to get over it. I just think a thing like this little notch that distorts the screen is unacceptable in a refurbished phone, right?
The problem with my replacement one is that they gave me one with a small nick in the screen. The nick is actually in in the screen (not the oleophobic coating) and can clearly be seen because it rainbows where it is. There are also small, slight scratches near where it is that you can see if you tilt the phone to the side. Keep in mind, I got it last night and have barely touched the phone today aside from answering a few phone calls.
My question is, do you think they will replace the phone for this? I found out that they have a 1 dead pixel replacement policy, logically, this should be replaced as well, right?
I hope you guys don't think I'm some OCD freak, because I'm not, in fact, I'm usually one of the first to tell people to get over it. I just think a thing like this little notch that distorts the screen is unacceptable in a refurbished phone, right?