Question about MBA 13" mouse

Discussion in 'MacBook Air' started by GtrDude, Aug 5, 2014.

  1. GtrDude macrumors regular

    Joined:
    Apr 17, 2011
    #1
    Hi,

    I just got a new Macbook air.

    Whenever I launch the Finder and click on the different "favorites" and also when I click Preferences>Trackpad, the mouse takes about 5 seconds before I can finally start using it.

    It won't move or respond at all to any input.

    Just wanted to know if this is normal or if there's something wrong with the Trackpad.

    Thanks
     
  2. GtrDude thread starter macrumors regular

    Joined:
    Apr 17, 2011
    #3
    Thanks for your quick reply.
    Is there a way to fix this without having to return the laptop?
     
  3. Meister Suspended

    Meister

    Joined:
    Oct 10, 2013
    #4
    mybe call :apple:
    Or take a trip to the :apple:store right away.
     
  4. GtrDude thread starter macrumors regular

    Joined:
    Apr 17, 2011
    #5
    Did that.
    They're having me reinstall the OS, which it's doing right now.

    Hope this works.
     
  5. Meister Suspended

    Meister

    Joined:
    Oct 10, 2013
    #6
    :D I just had to physically laugh.
    Thats what :apple: support always does. They tell you to reinstall the OS.
    After some other basic attemps to fiddle with the software fail.
    Instead of :apple:support you might as well post on here :D
     
  6. ixxx69 macrumors 6502a

    Joined:
    Jul 31, 2009
    Location:
    United States
    #7
    So true. Of course that's also the same for Dell, HP, etc.
     
  7. GtrDude thread starter macrumors regular

    Joined:
    Apr 17, 2011
    #8
    Took the Air to my local Apple store and had them reinstall the os.
    No way I'm going to sit there for hours and watch it download.
    Anyway, after reinstalling the os the trackpad is operating as it should.
    So......in this case the re-install did the trick.

    Thanks
     

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