Question about phone repairs and refurbs

Discussion in 'iPhone Tips, Help and Troubleshooting' started by davelanger, Mar 29, 2009.

  1. davelanger macrumors 6502a

    Mar 25, 2009
    Here is the thing I dont understand or like about sending in your phone for repairs. The phone you get back is not your fixed phone but a refurb (meaning someone elses fixed phone). So it doesnt really matter how much I take care of my phone by putting it in a case or using a screen protector, if something happens where is stops working and I sent it in for repair, I can get a phone back that may have small scratches on the glass or the case because that phone was not taken care of as good as the phone I sent in.

    How does that make any sense?
    If I sent my phone in for repairs I want my phone back not some one else's phone that has been fixed who may not have taken care of it.
  2. jmccullough108 macrumors 6502a


    Nov 2, 2008
    St. Louis, MO
    They won't replace it with a one that is worse then yours currently.

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