Question about phone repairs and refurbs

Discussion in 'iPhone Tips, Help and Troubleshooting' started by davelanger, Mar 29, 2009.

  1. davelanger macrumors 6502a

    Joined:
    Mar 25, 2009
    #1
    Here is the thing I dont understand or like about sending in your phone for repairs. The phone you get back is not your fixed phone but a refurb (meaning someone elses fixed phone). So it doesnt really matter how much I take care of my phone by putting it in a case or using a screen protector, if something happens where is stops working and I sent it in for repair, I can get a phone back that may have small scratches on the glass or the case because that phone was not taken care of as good as the phone I sent in.

    How does that make any sense?
    If I sent my phone in for repairs I want my phone back not some one else's phone that has been fixed who may not have taken care of it.
     
  2. jmccullough108 macrumors 6502a

    jmccullough108

    Joined:
    Nov 2, 2008
    Location:
    St. Louis, MO
    #2
    They won't replace it with a one that is worse then yours currently.
     

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