Become a MacRumors Supporter for $25/year with no ads, private forums, and more!
Not open for further replies.


macrumors 65816
Original poster
Dec 6, 2006
I had an issue with the power button of my 6 month old iphone 5, so I took it to the apple store and they did a white box exchange. I asked the "genius" if the replacement was new or refurbished to which he said brand new. I thought replacements were refurbished. I quickly did a chipmunk search on the serial and it gave me a production month of July 2013. Are white boxes new or refurbished?


macrumors 65816
Dec 20, 2011
What difference does it make?

It doesn't. But it drives the OCD crowd NUTS because even though they can't tell the difference it bugs the crap out of them (that they might not have a "brand new factory fresh" phone), even though one was NEVER promised to them for warranty work.

I really can't wait to see the reactions when Apple starts taking people's devices apart in store. All of sudden I bet they'll be begging for one of those "so perfect I can't tell if it's a refurb or not" refurb instead of getting a new screen on their old one.
Last edited:


macrumors 601
Apr 30, 2012
July 2013. Are white boxes new or refurbished?

so the phone was made in the future and you think it may be refurbed?

And white box replacements are new phones set aside just for replacements as far as I've heard.


macrumors G5
Nov 20, 2008
Ventura County
Remanufactured, not refurbished.

"A remanufactured good is a returned product that a manufacturer puts through its manufacturing process, or remanufactures, to restore to a good-as-new condition.

A refurbished good is a returned product that is tested and has some nonworking parts replaced if the manufacturer deems this necessary to restore the product to working condition."
Not open for further replies.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.