Question about returning an iPhone

Discussion in 'iPhone' started by climber20, Nov 29, 2011.

  1. climber20 macrumors member

    Joined:
    Feb 18, 2011
    #1
    My 4S has been having some issues with the earpiece being silent on outgoing calls (apparently a pretty common problem). I called Apple, who says it's probably a hardware issue, and they are sending me a free replacement phone. Once I get it, I send back the defective one.

    Question is: my current phone has a small hairline scratch on the front screen that has absolutely nothing to do with the reason why I'm returning it. Will Apple charge me any extra fees because the screen is scratched, even if it has nothing to do with the main problem?
     
  2. Interstella5555 macrumors 603

    Interstella5555

    Joined:
    Jun 30, 2008
  3. Jordan921 macrumors 68040

    Jordan921

    Joined:
    Jul 7, 2010
    Location:
    Bay Area
    #3
    No they'll probably replace the screen anyways.
     

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