Question about returning/exchanging at the Apple store

Discussion in 'Buying Tips and Advice' started by smurray, Nov 17, 2012.

  1. smurray macrumors regular

    May 12, 2008
    I ordered a 13" rMBP last week, but have since decided I would like to return it and get a 15" rMBP instead. I'm planning on driving to the closest Apple store (about 45 min) away to return the laptop. Would it be possible to order an upgraded 15" while at the store? If I can, would the store be able to process my return as an exchange and simply pay the difference between the two machines? If not I'll have to wait for the return to clear my credit card before I can order the 15" machine, which could be a while.
  2. PerformaGuy macrumors member


    Oct 5, 2012
    I believe it has to be returned first, but please update this thread if you get a chance to! :) Also remember the 14 day return window at Apple retail stores.

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