Question about sending damaged InvisibleShield back to Zagg, (from UK)

Discussion in 'iPhone Accessories' started by Pepper Pot, Jul 29, 2010.

  1. Pepper Pot macrumors member

    Joined:
    Nov 15, 2009
    #1
    Well my IS got damaged in my bag and I ordered a replacement from Zagg which requires me to send my damaged product to them within 60 days from my request otherwise I will be charged.

    I'm just wondering how long it will take me to receive the IS from America?

    Do I need to send them my IS now? or wait until the new one comes because I don't want to go over the 60 days and get charged, but I also don't want an unprotected iPhone whilst waiting for the new one.

    Also, sorry if this sounds dumb but how do I go about sending the IS to Zagg? is it just normal post with stamps or is it a bit more than that when going abroad?


    (EDIT: Also, only the front of the IS was damaged - do I send them the whole thing including sides and everything or just the front?)


    thanks :apple:
     
  2. oli2140 macrumors 6502

    Joined:
    Jan 13, 2008
    #2
    Where did you get the case from? If it's a shop then I'd take it back to them.
     
  3. Pepper Pot thread starter macrumors member

    Joined:
    Nov 15, 2009
    #3
    I have already made the online request with Zagg with my bank details, if they don't recieve it in 60 days theyre charging me full price so I can't take it back to CarPhoneWarehouse:rolleyes:
     
  4. oli2140 macrumors 6502

    Joined:
    Jan 13, 2008
    #4
    Well if you have to post it to them I would first contact them and ask if they will reimburse you for delivery costs / give you a pre-paid envelope. If they refuse you can just post it to them for a few pounds at a local post office. Check Royalmail.com for prices.
     

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