question about sending old phone back

gpoop

macrumors regular
Original poster
Sep 8, 2017
158
132
On AT&T next and pre ordered the X with trading in my current 7. I got an email from apple giving me instructions on how to send back my current phone. It says in the instructions that I have to take the sim card out. Is this true? Also do I have to put it in my new phone?
 

Jimpilot

macrumors 65816
Sep 11, 2014
1,024
599
No
Has anybody on IUP heard anything about sending back phone. I understand they will send you a kit but nothing to indicate it yet.
 

PeterRollback

macrumors regular
Mar 3, 2015
175
29
Miami
Yes. Remove your current SIM card. Your new phone will come with a new sim. Remember to reset your 7 back to factory settings and ship it to ATT.