Question about the Apple Care service.

Discussion in 'iMac' started by daniel huxtable, Feb 21, 2008.

  1. daniel huxtable macrumors member

    Joined:
    Feb 21, 2008
    Location:
    east chicago, indiana
    #1
    my mother threw out my 24" iMac box a while back when i first got my iMac and my good friend told me apple won't accept your computer without the box if you need to send it back. i live close to the apple store in chicago so it wouldn't be a problem to drive there for them to replace or make repairs to my iMac.

    i was just curious how the whole process works.
     
  2. JNB macrumors 604

    JNB

    Joined:
    Oct 7, 2004
    Location:
    In a Hell predominately of my own making
    #2
    You don't need the original packaging for service. It's handy if you need to ship or carry, but absolutely not required, period.

    If Apple needs you to ship it to a depot-level repair facility, they'll provide the shipping materials. If you can take it to the Store, fine, but you'll also have to return there to pick it back up, typically.
     
  3. daniel huxtable thread starter macrumors member

    Joined:
    Feb 21, 2008
    Location:
    east chicago, indiana
  4. dj420118 macrumors regular

    Joined:
    May 17, 2006
    #4
    I just like to keep the box incase i ever decide to sell my computer in the future i can just send it in the original packaging but other than that i dont see why you would need it
     

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