Question about the iPhone 6 Plus camera recall

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lisq199, Apr 17, 2016.

  1. lisq199 macrumors newbie

    lisq199

    Joined:
    Jun 29, 2015
    #1
    I got my 6 Plus at launch, and I've checked on Apple's website that mine is indeed eligible for the replacement. But the camera on my iPhone 6 Plus seems to work just fine.

    So here's my question:
    1. If my camera is working perfectly, will they be willing to replace it?
    2. Since my iPhone is eligible for the replacement, does it mean the camera will fail eventually?
     
  2. chscag macrumors 68040

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #2
    1. Yes, Apple will replace it as long as it falls within the recall eligibility.

    2. No, not necessarily. The recall covers all cameras for that particular run of iPhone 6+ but not all cameras have a defect. It's up to you whether or not you want the camera replaced.
     
  3. rigormortis macrumors 68000

    rigormortis

    Joined:
    Jun 11, 2009
    #3
    i had to show them that my camera was bad. i showed them one blurry pic i took earlier. i was worried that i couldn't demonstrate the camera error. they took it to the back room and came back and agreed to switch the camera out anyway.

    it wasn't good enough to have the serial # , they wanted to see it for themselves

    they did not replace the entire phone, they switched the camera out in an hour
     
  4. mcorleone macrumors regular

    mcorleone

    Joined:
    Oct 9, 2008
    Location:
    Florida
    #4
    This just happened to me last weekend. I've had my 6+ for about a year and a half now and the camera just stopped taking clear pictures. I was taking pics on the beach and p~~~~~~!; all of a sudden all blurry pictures. I made an appointment at the apple store near work so hopefully they'll resolve it and no issues. Anyone have a long ordeal out of this? I'm traveling to Europe next month and will be in need of a non-defective camera.
     

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3 April 17, 2016