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Bonaqua

macrumors member
Original poster
Jan 10, 2014
58
8
Hello everyone!

I just received the new Macbook (m7) and I am a bit perplexed. I had the 2015 version for a few months last year and I don't remember the function keys being so mushy. All of the keys besides the f-keys (f1 through f12 and the power button) make a crisp clicky sound. The function keys do not give off any sound and they feel much mushier to the touch than the other keys. And the the up and down arrow keys are a bit perplexing as well, the up-arrow key is a bit stiffer than the down-arrow key.

Is this normal? I can't for the life of me remember these details from the 2015 model.

Cheers
 

vengapat

macrumors regular
May 12, 2016
111
133
Sorry to say man but all of my keys feel exactly the same ( Except the Escape feels like a little bit more clicky ?)
i would exchange it but you're going to have to wait for delivery again :(
 

Bonaqua

macrumors member
Original poster
Jan 10, 2014
58
8
Sorry to say man but all of my keys feel exactly the same ( Except the Escape feels like a little bit more clicky ?)
i would exchange it but you're going to have to wait for delivery again :(

Hm, ok. Thanks for confirming. Just saw that the backlighting is very uneven, especially around the fkeys. They are slighty slanted on their left side, about a mm or two. I don't know if it is obvious in this poorly taken picture.
 

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smacrumon

macrumors 68030
Jan 15, 2016
2,683
4,010
You've paid a lot for a product that should be up to top standard. I'd return it if it's not functioning properly or it's not what has been represented. Maybe there is a real fault with the keys. That backlight doesn't look how it does on Apple's website or what Apple describes as "precision backlighting". Maybe take it in to store for an exchange?

Desc-new-macbook-2.jpg
 
Last edited:

vengapat

macrumors regular
May 12, 2016
111
133
Hm, ok. Thanks for confirming. Just saw that the backlighting is very uneven, especially around the fkeys. They are slighty slanted on their left side, about a mm or two. I don't know if it is obvious in this poorly taken picture.

My Macbook has the same exact issue with the backlight around the F keys. They kinda fade to the right of the key. When I bought my first Macbook in 2011 I had to return it about 3 times because the keys were too clicky, especially the space key which is a no-no. I would return it my friend. Or at least order a new one and return the one u currently have when the new one arrives. Good Luck to you.
 

Bonaqua

macrumors member
Original poster
Jan 10, 2014
58
8
You've paid a lot for a product that should be up to top standard. I'd return it if it's not functioning properly or it's not what has been represented. Maybe there is a real fault with the keys. That backlight doesn't look how it does on Apple's website or what Apple describes as "precision backlighting". Maybe take it in to store for an exchange?

Desc-new-macbook-2.jpg

My Macbook has the same exact issue with the backlight around the F keys. They kinda fade to the right of the key. When I bought my first Macbook in 2011 I had to return it about 3 times because the keys were too clicky, especially the space key which is a no-no. I would return it my friend. Or at least order a new one and return the one u currently have when the new one arrives. Good Luck to you.

My 2015 model looked more like that if memory serves me right.

I am trying to make my mind up about if I should replace it or just return it. Using it today has reminded me of why I got rid last year's version. My hands, or my fingers have grown somewhat arthritic the last year and I don't know what it is about the keyboard but my fingers and joints get very sore when using it. I bought the iMac 5k a few months back and I got used to the magic keyboard so I thought maybe I was using it the wrong way last year or that the condition of my fingers/joints had improved so I gave it another go. Thanks for the replies guy.

Cheers.
 
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smacrumon

macrumors 68030
Jan 15, 2016
2,683
4,010
My 2015 model looked more like that if memory serves me right.

I am trying to make my mind up about if I should replace it or just return it. Using it today has reminded me of why I got rid last year's version. My hands, or my fingers have grown somewhat arthritic the last year and I don't know what it is about the keyboard but my fingers and joints get very sore when using it. I bought the iMac 5k a few months back and I got used to the magic keyboard so I thought maybe I was using it the wrong way last year or that the condition of my fingers/joints had improved so I gave it another go. Thanks for the replies guy.

Cheers.
Could it be that the butterfly mechanism and thinning of the macbook unit means there is less travel when hitting the key top to the bottom causing small but cumulative impacts in the joints. I notice when hitting the ipad I hit almost vertical just like on a regular keyboard, but because the iPad surface is glass and hard I've noticed my fingers become painful after a while. I don't experience this on the iPhone as the pads of my fingers are hitting the keys positioned more horizontal. No issues on a regular keyboard either.
 

rrm998

macrumors regular
Jun 15, 2012
198
4
Houston, TX USA
I agree with the others -- exchange or have it fixed. I had a key fail on my 2015 Macbook such that it was no longer clicking. Apple replaced the keyboard.
 

Bonaqua

macrumors member
Original poster
Jan 10, 2014
58
8
Could it be that the butterfly mechanism and thinning of the macbook unit means there is less travel when hitting the key top to the bottom causing small but cumulative impacts in the joints. I notice when hitting the ipad I hit almost vertical just like on a regular keyboard, but because the iPad surface is glass and hard I've noticed my fingers become painful after a while. I don't experience this on the iPhone as the pads of my fingers are hitting the keys positioned more horizontal. No issues on a regular keyboard either.

That might be the case. I try to avoid typing on the iPad because like you my fingers become very sore.

Once again, many thanks for your candid and helpful replies.

Cheers
 
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