Question about Touch ID

Discussion in 'MacBook Pro' started by JackRickpat, Nov 22, 2016.

  1. JackRickpat macrumors newbie

    Joined:
    Nov 22, 2016
    #1
    Hello guys,

    After a few hours of using I'm not able to use touch id after turning on the Macbook.
    I always have to type in my password.
    If I already logged in and press log out -than it works.(I dont have to type in my password)
    I don't know what I'm doing wrong but I need your help.

    Thank you in advance
     
  2. xraydoc macrumors 604

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #2
    You will always have to type your password in when starting up from a shutdown, just like on the iPhone/iPad. Once started up and logged in for the first time, you should be able to use the touchID pad to log back in.

    If you shutdown your computer all the way each time, you'll have to enter the password. No way around that (again, just like on iOS) for security purposes.

    If its a different problem (in case I misread your post), then I'm not sure where you're getting stuck.
     
  3. lauramayer macrumors regular

    lauramayer

    Joined:
    Apr 5, 2016
    #3
    Xraydoc is right. But maybe...

    Did you set up Touch ID?
    Maybe you forgot it. Did you use your right finger? Maybe you don't use the finger you set up for Touch ID.
     
  4. JackRickpat thread starter macrumors newbie

    Joined:
    Nov 22, 2016
    #4
    Yeah I set up Touch ID.
    And it was the touch id finger.
    I don't know whats the problem.
     
  5. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #5
    If you went through the Touch ID process during set up and it is doing this when you know you are logged in, I would reinstall the OS. Sounds like something is corrupt. Like the previous member stated, Touch ID works like it does on the iPhone or iPad.
     
  6. JackRickpat thread starter macrumors newbie

    Joined:
    Nov 22, 2016
    #6
    @xraydoy
    Ok i have always have to type in my password after turning on?
    Thats really inconvinient.
     
  7. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #7
    After turning on your Mac, yes. Otherwise, it doesn't know who you are, as it as no reference.
     
  8. JackRickpat thread starter macrumors newbie

    Joined:
    Nov 22, 2016
    #8
    But there is only me as a user.
    There is no other "account"
     
  9. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #9
    I realize that. It works the same way it does on the iPhone or iPad. The fingerprint is tied to your system password. If you don't log in after booting up etc. the Mac has no way to make use of the Touch ID for logging you in securely.
     
  10. JackRickpat thread starter macrumors newbie

    Joined:
    Nov 22, 2016
    #10
    Ok thanks for your help.
    I nearly thought something is wrong with my mac ;-)
     
  11. dugbug macrumors 65816

    dugbug

    Joined:
    Aug 23, 2008
    Location:
    Somewhere in Florida
    #11
    It's for security reasons. Also on iOS if you have not unlocked in 12 hrs or some such
     
  12. unintelligible macrumors newbie

    Joined:
    Jul 12, 2007
    #12
    I had issues with mine, where randomly upon waking from sleep the Touch ID sensor was not working. It happened two days in a row. I could put the machine to sleep from the Apple menu, hit the spacebar to wake it up and it acted like the sensor wasn't installed at all. I had to enter my password to log in. But once logged in, Touch ID was working for other things like accessing 1password or unlocking Notes. It was just an issue on the login screen.

    I repeated this issue 4 or 5 times in a row and finally just opened the Touch ID preferences pane and toggled "Unlocking your Mac" off and back on and it started working again. "It just works" indeed.
     
  13. JackRickpat thread starter macrumors newbie

    Joined:
    Nov 22, 2016
    #13
    An other question
    Is there an other way to shut down the computer.
    Apple logo-shut down.

    Isn't it possible by pressing the touch id button?
     
  14. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #14
    You are correct. Hold down the Touch ID button to shut down your Mac.
     
  15. JackRickpat thread starter macrumors newbie

    Joined:
    Nov 22, 2016
    #15
    But thats a forced shutdown,isn't it?
    (Pressing five seconds the touch id button)
     
  16. BasicGreatGuy Contributor

    BasicGreatGuy

    Joined:
    Sep 21, 2012
    Location:
    In the middle of several books.
    #16
    It isn't a forced shut down if your Mac is operating normally. Doing a forced shut down and properly shutting down your Mac via the Touch ID sensor produces the same results and is recommended by Apple.

    https://support.apple.com/en-us/HT201150
     

Share This Page