Question about warranty

Discussion in 'iPad' started by Jmouse, Jun 13, 2012.

  1. Jmouse macrumors 6502

    Joined:
    Mar 14, 2011
    #1
    Hi folks,
    When apple is picking up your faulty devic, do you need to have it packed up in a box or are they going to have a box for you when the courier shows up?

    Thanks
     
  2. Aspasia macrumors 65816

    Joined:
    Jun 9, 2011
    Location:
    Halfway between the Equator and North Pole
    #2
    The above is from the Apple Care plan. Not sure it applies to your situation.

    Why not call Apple or ask at their website?
     
  3. lag1090 macrumors 6502

    Joined:
    Jan 28, 2007
    Location:
    NJ
    #3
    Depending on the item, Apple will send a box for you to pack the device in. For example, they would send a box complete with packaging material for MacBook Pros in the past. You would pack the item in the box, and schedule a time with the courier for a pickup.

    What sort of item are you trying to get serviced?
     
  4. TB07-NJ macrumors 68020

    Joined:
    Jul 7, 2008
    Location:
    US of A
    #4
    Since this is the iPad forum I would have to guess it's an ........ IPAD! But that's only a guess because one never knows around here. ;)
     
  5. lag1090 macrumors 6502

    Joined:
    Jan 28, 2007
    Location:
    NJ
    #5
    People occasionally miscategorize posts. Since the product wasn't specifically mentioned in the OP, I figured it was worth confirming.
     
  6. Mrg02d macrumors 65816

    Joined:
    Jan 27, 2012
    #6
    They told me to take it to ups and ups would pack it. That's what I did, took it right over with a confirmation number and ups knew what to do. I didn't pack anything.
     
  7. Q-Dog macrumors 6502

    Q-Dog

    Joined:
    Sep 9, 2007
    #7
    Have you asked Apple what you need to do. I find they are VERY helpful with these sorts of questions.
     

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