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Question about Watch AppleCare.

Network33

Network33

macrumors member
Original poster
Jul 9, 2013
46
4
My 1st Gen Series 0 42mm Sport watch that I've had since the launch on April 24th 2015. I've worn it everyday since then. It's battery doesn't make it through the day, I'm hitting the 10% warning at about 8pm-9pm after putting the watch on at 9-10am roughly +/- 12 hours. I usually do 1 30-60 bicycle ride with the watch each day. I haven't changed how I use the watch, and I really don't use any third party apps.

My basic question is: Does a drop in battery life qualify for a AppleCare replacement? My AppleCare expires on 4/23/2017. I paid for the extended warranty, I want to use it or lose it.

Thanks in advance, any advice is greatly appreciated.
 
I Can't speak for AppleCare regarding the watch battery, perhaps another forum member can attribute to that. However, have you attempted to do a battery diagnostic with Apple? You can do so over the phone or in an Apple store for free. And they will determine if your battery is healthy or need of replacement.
 
Relentless Power said:
I Can't speak for AppleCare regarding the watch battery, perhaps another forum member can attribute to that. However, have you attempted to do a battery diagnostic with Apple? You can do so over the phone or in an Apple store for free. And they will determine if your battery is healthy or need of replacement.
Click to expand...

Thanks, I'll give Apple a call tomorrow and see how that goes. I'm looking for anyone who had experience getting there battery replaced under AppleCare.
 
Network33 said:
My 1st Gen Series 0 42mm Sport watch that I've had since the launch on April 24th 2015. I've worn it everyday since then. It's battery doesn't make it through the day, I'm hitting the 10% warning at about 8pm-9pm after putting the watch on at 9-10am roughly +/- 12 hours. I usually do 1 30-60 bicycle ride with the watch each day. I haven't changed how I use the watch, and I really don't use any third party apps.

My basic question is: Does a drop in battery life qualify for a AppleCare replacement? My AppleCare expires on 4/23/2017. I paid for the extended warranty, I want to use it or lose it.

Thanks in advance, any advice is greatly appreciated.
Click to expand...

Can I ask what happened please? My series 0 with AppleCare is coming to its end next month, and I feel like my battery, no great surprise, is getting worse. Am I eligible to ask Apple to replace it?

I can't get took a store so what happens with the send in option? Will they change the battery or give me a refurb as mine is still in excellent condition
 
MrMister111 said:
Can I ask what happened please? My series 0 with AppleCare is coming to its end next month, and I feel like my battery, no great surprise, is getting worse. Am I eligible to ask Apple to replace it?

I can't get took a store so what happens with the send in option? Will they change the battery or give me a refurb as mine is still in excellent condition
Click to expand...
Call AppleCare. They will run a remote diagnostic on your watch. If the watch battery is under 80% health, they will replace it for free.
 
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