Question about yellow screen replacements

Discussion in 'iMac' started by thedon1, Aug 16, 2010.

  1. thedon1 macrumors 6502

    Joined:
    Jun 26, 2010
    #1
    So i rang Apple about my yellow screen issue today. I had ordered online but asked them if i can swap it in store. They said no.

    I pushed but they weren't having it. They arranged collection and said a new one would be with me early next week.

    If my replacement also has yellow screen, what's the chances they would now let me replace in store?

    How many people have actually successfully had their imacs replaced (not in store)?
     
  2. DannyBres macrumors 65816

    DannyBres

    Joined:
    Oct 30, 2007
    Location:
    UK
    #2
    Why do you wanna trek to an apple store with a big iMac when a man can come to your door and swap it for you?
     
  3. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #3
    Online Store ≠ Retail Store

    It would take too much time to arrange everything and do the paperwork. Why didn't you buy it in-store then?
     
  4. thedon1 thread starter macrumors 6502

    Joined:
    Jun 26, 2010
    #4
    I wanted to go to the store because it's quicker than waiting for a replacement. I'm not without the computer for a few days.

    I couldn't buy one from the shop initially because my mum paid for it and she wasn't able to come to the store.
     
  5. ansabakhan macrumors 65816

    ansabakhan

    Joined:
    Mar 3, 2010
    #5
    you can ask to keep your this computer till you receive a replacement , they have done it for many people in past
     
  6. dny731 macrumors newbie

    Joined:
    Jul 23, 2010
    #6
    I bought a stock machine online and swapped it in-store last week no problem. Yellow screen issue also.
     
  7. thedon1 thread starter macrumors 6502

    Joined:
    Jun 26, 2010
    #7
    If it happens again i will insist i want to swap it in store.

    How was your replacement?
     
  8. dny731 macrumors newbie

    Joined:
    Jul 23, 2010
    #8
    Still yellow in the lower right, not as bad as the previous one, but still not acceptable
     
  9. thedon1 thread starter macrumors 6502

    Joined:
    Jun 26, 2010
    #9
    What are you going to do now?
     
  10. IndustrialSpace macrumors 6502a

    Joined:
    Dec 31, 2009
    Location:
    somewhere
    #10
    Is this one of the new 2010 rev. B models?

    The yellow tint is still there, right?

    Figures. I was hoping this was already solved by Apple.
    I guess it would affect their profits to contract out a screen manufacturer who makers quality screens.

    If people would stop buyin these defective screens, MAYBE Apple would bother to address this widespread problem.
     

Share This Page