Question concerning Applecare+

Discussion in 'iPhone' started by Scs15, Oct 20, 2014.

  1. Scs15 macrumors newbie

    Joined:
    Jan 19, 2014
    #1
    Well unfortunately dropped my iphone 6 cracking the screen.

    Apple fixes them for $109 but I also noticed Applecare is $99 and $79 for repair after accidental damage.

    So for that $79 do they just replace the phone or fix the screen? I ask because the sides are also a little chewed up.

    So my options are paying 109 (for just the screen) or 178 (gain another year of warranty and get new phone and option in case of any other accidents)
     
  2. eyoungren macrumors P6

    eyoungren

    Joined:
    Aug 31, 2011
    Location:
    Phoenix • 85037
    #2
    Actually, your only option is paying $109 for screen replacement.

    Had you bought Applecare+ when you bought the phone then you'd only be out the $79 charge.

    But if you delay purchasing AC+ then Apple will require an inspection of the phone. Your broken screen is not going to pass inspection. They won't sell it to you if anything is broken or damaged. Also, you only have about 60 days after initial purchase to get AC+.

    Under AC+ repair or replacement is up to Apple.
     
  3. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #3
    If the Apple store has the screen only for the 6/6 Plus, you can opt to do a screen only replacement. Otherwise they will just replace you the whole unit.
     
  4. Scs15 thread starter macrumors newbie

    Joined:
    Jan 19, 2014
    #4
    How to get AppleCare+

    Add it to your shopping cart during the checkout process when you purchase your new iPhone.
    Buy it within 60 days of your iPhone purchase. Your iPhone purchase date is the date we ship and charge you for your order:

    At an Apple Retail Store (requires inspection of your iPhone and proof of purchase)
    By calling (800) 275-2273 (requires you to run a remote diagnostic and provide proof of purchase)

    So id still have to bring it in for an inspection anyway?
     
  5. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #5
    no you can do it over the phone, not sure what that rempte diagnostic can detect
     
  6. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #6
    It will detect drops, especially shattered screens, so, no, the OP won't be able to add AC+ after the fact.

    OP, if you purchased it with an Amex (or equivalent) with 90-day accidental damage coverage, Amex can reimburse you. Otherwise, you'll have to cough up the $109.
     
  7. Scs15 thread starter macrumors newbie

    Joined:
    Jan 19, 2014
    #7
    Ordered and no the remote diag did not detect any drops or anything like that. Not even sure how that would be possible but either way. If anyone was in this dilemma I think it made more sense to put 99+79 for applecare+ and the 1 incident charge and have a brand new phone rather than pay 109 to just have the screen repaired and i also gain the security of another full year of coverage, plus 1 battery replacement, plus another accident if it ever happens.
     
  8. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #8
    Wow, you're lucky. Others who've tried to do that were doomed.
     
  9. GoPro macrumors member

    Joined:
    Dec 10, 2012
    #9
    Nice BS right there.
     
  10. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #10
    Not BS. Others can attest to that.
     
  11. codyfisher macrumors member

    Joined:
    Oct 4, 2014
    Location:
    Denver, CO USA
    #11
    I'm sure they can also detect water damage through remote diagnostic. (not). but I bet restoring ios would be good enough before they run the diagnostic on their end.
     
  12. TroyBoy30 macrumors 68000

    TroyBoy30

    Joined:
    Jun 9, 2009
    Location:
    Atlanta GA
    #12
    I got mine over the phone
     
  13. techiegirl macrumors 6502a

    techiegirl

    Joined:
    Sep 7, 2007
    #13
    Dropped my iPad and Apple replaced it the device, not just the screen.
     
  14. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #14
    That's an interesting theory, that restoring will erase the "black box" that allows the remote diagnostic test to detect a prospective drop.

    For those of you still calling BS on the remote diagnostic test being able to detect damage, see http://forums.macrumors.com/showpost.php?p=19989895&postcount=62

     
  15. heisenberg123 macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #15
    I got mine over the phone too, I still don't know what the diagnostic thing did when I clicked it
     
  16. GoPro macrumors member

    Joined:
    Dec 10, 2012
    #16
    LMAO this is hilarious. The rep clearly meant that the diagnostic test results didn't go through (failed), which happens sometimes and even happened to me just yesterday. It has nothing to do with detecting drops. :D
     

Share This Page