Question for people who got their IP4 replaced by Apple

Discussion in 'iPhone' started by fairladyz0r, Jun 30, 2010.

  1. fairladyz0r macrumors newbie

    Sep 17, 2008
    When you went in to get your phone replaced, did they give you a new phone or refurbished replacement unit?
  2. BeyondtheTech macrumors 68020


    Jun 20, 2007
    I got my first one replaced when the camera shutter wouldn't open, or the image would freeze.

    They pulled a new one out of a different box that was individually sealed. It's considered refurbished, but she mentioned that it's since the iPhone 4 just came out, it's obviously new off the same manufacturing line, just reallocated for warranty replacements only.

    Looked, felt, and smelt new to me. I was out the door in 15 minutes.
  3. BoxerGT2.5 macrumors 68000


    Jun 4, 2008

    How'd she feel about you smelling it right there in front of her? Pretty gutsy if you ask me. Did you make eye contact with her when you inhaled?
  4. ReflexReact macrumors 6502

    Jun 10, 2010
    You do realise theres no way they can "refurbish" an iPhone 4 yet...
  5. fairladyz0r thread starter macrumors newbie

    Sep 17, 2008
    And how long ago was this?
  6. fairladyz0r thread starter macrumors newbie

    Sep 17, 2008
    Why is that
  7. Skamori macrumors newbie

    Jun 20, 2010
    Went in on Monday to get a replacement. The woman who replaced my phone for me said that thus far replacement phones are all brand new units––no refurbished.
  8. reaborg macrumors member

    Jun 19, 2010
    Santa Clara
    Not to mention the phone is less than 2 weeks old, and within the 14 day return period. To have your replacement be a "refurbished" phone would be a little lame...might as well return the phone outright, and get a minty new fresh one when it is available.

    But, like previous poster said, I don't think they've had enough time to refurbish phones and certify it for resale...
  9. Shasta McNasty macrumors 6502a

    Shasta McNasty

    Jan 5, 2010
    Southern Cali
    Hahaha nice!
  10. Chupa Chupa macrumors G5

    Chupa Chupa

    Jul 16, 2002
    At this point, they give you a no-box NEW service replacement. Obviously they can't give you a refurbished model b/c Gizmodo totally trashed Gray Powell's :D
  11. legendzm macrumors member

    Apr 8, 2010
    very difficult /argumentative / standoffish.

    had to escalate through 3 managers

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