Question for those who've replaced iPhone via mail

Discussion in 'iPhone' started by louis0nfire, Dec 30, 2009.

  1. louis0nfire macrumors 6502

    Joined:
    Feb 22, 2008
    #1
    I received the replacement and shipped back my phone yesterday. According to Fed Ex they received the phone at 12:00 this afternoon. When I check the repair status on Apple.com, it's still in step 3 (Original product return pending).

    My question is how long does it take for them to remove the charge from my credit card? Once it's scanned in their system is it removed or do they have to check the phone first? How long did it take for you from the time they received the phone, to the time they credited your card or the status changed on the website?

    Thanks!
     
  2. Leet Apple macrumors 6502a

    Leet Apple

    Joined:
    Nov 10, 2009
    Location:
    Canada
    #2
    It took me friend 3 Business days but it could be done faster you never know
     
  3. UnLiMiTeD558 macrumors 6502

    Joined:
    Dec 20, 2009
    #3
    just make sure they send you the right phone lol. For Canada, we have more then one provider, my friend sent back a rogers phone, determined it will be replaced by apple and they sent him a fido phone. He called them told them what happend, sent it back, got another fido phoned. Called again, got very upset and now are sending him a brand new 3GS.

    He has a 3g before, they are not sure what happend and have no clue why it was in the system he had a fido but in the end it worked out lol.
     

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