Question for Word experts

Discussion in 'Mac Apps and Mac App Store' started by Kashchei, Jul 24, 2016.

  1. Kashchei macrumors 65816


    Apr 26, 2002
    Meat Space
    My wife has just suffered a potential loss of weeks of work and we're hoping that all is not lost. Her work was saved as comments in a word 2011 document. When the file is opened now, the comments of her editor show, but hers do not. Could hers still be there and I just need to push a button? Let me know if you think you can help and thank you in advance for your help.

  2. campyguy macrumors 68040

    Mar 21, 2014
    Portland / Seattle
  3. chscag macrumors 68030


    Feb 17, 2008
    Fort Worth, Texas
    Very likely her comments were overwritten unless she had track changes turned on. Also, autorecovery in Office 2011 does not work right. This has been well documented by MS Mac Office MVPs. The best protection against document loss for Office 2011 and 2016 is to turn on "Always make a backup" from Word preferences. Autorecovery works right in the Windows version but not the Mac version.

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