Question for Word experts

Discussion in 'Mac Apps and Mac App Store' started by Kashchei, Jul 24, 2016.

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  1. Kashchei macrumors 65816

    Kashchei

    Joined:
    Apr 26, 2002
    Location:
    Meat Space
    #1
    My wife has just suffered a potential loss of weeks of work and we're hoping that all is not lost. Her work was saved as comments in a word 2011 document. When the file is opened now, the comments of her editor show, but hers do not. Could hers still be there and I just need to push a button? Let me know if you think you can help and thank you in advance for your help.

    Kashchei
     
  2. campyguy macrumors 68030

    Joined:
    Mar 21, 2014
    Location:
    Portland / Seattle
    #2
  3. chscag macrumors 68000

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #3
    Very likely her comments were overwritten unless she had track changes turned on. Also, autorecovery in Office 2011 does not work right. This has been well documented by MS Mac Office MVPs. The best protection against document loss for Office 2011 and 2016 is to turn on "Always make a backup" from Word preferences. Autorecovery works right in the Windows version but not the Mac version.
     

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