Question Mark Folder/Data Rescue II

Discussion in 'Mac Basics and Help' started by dylangurl21, Jul 19, 2008.

  1. dylangurl21 macrumors regular

    Sep 16, 2005
    Hey guys,

    I am working on a friend's computer who encountered a folder/blinking question mark message at startup that we can't get past.

    I'm trying to recover data before possibly having to reformat (or replace the drive). I'm working with Data Rescue II, but the program seems to hang up and freeze when the Macbook (with the HD problems) is attached to my Macbook Pro in Target Mode.

    My first step was obviously to try to just bring up the drive in target mode in which my computer tells me the drive is "unreadable".

    I then tried to access it through data recovery II, but it doesn't see the drive. Is there anything else I can try to get some of this data off?
  2. chscag macrumors 68030


    Feb 17, 2008
    Fort Worth, Texas
    You just tried and failed using the two best methods of trying to recover data from a sick drive. :( If Data Recovery II can't "see" the drive, it's probably beyond recovery or repair.

    How valuable is your friend's data? There are places (data recovery specialists) where you can send the drive and they'll recover most or all of the data if possible. But it's expensive, very expensive.

    Example here:

  3. dylangurl21 thread starter macrumors regular

    Sep 16, 2005
    I'm back to working on this.

    Its not worth that much. I just did the d/l version of there way to boot it from a disk on the problem computer or is this not possible?

    Does DataWarrior work like this?

    When i boot the MacBook from a disc it will let me get into Disk Utility and it sees a "hitachi" drive, but the "Macintosh HD" option underneath that is greyed out and won't mount. I'm thinking this is a bad sign?
  4. CanadaRAM macrumors G5


    Oct 11, 2004
    On the Left Coast - Victoria BC Canada
    Does DiskUtility allow you to do a Repair Disk?
    Does it report a SMART status of the drive?
  5. dylangurl21 thread starter macrumors regular

    Sep 16, 2005
    It won't let me mount or repair the drive. The smart status, however, is "verified"
  6. danieldad macrumors newbie

    Jul 22, 2008
    question mark

    I have the blinking question mark folder and can't boot on the MacBook laptop.

    I reset the PRAM and started holding option and only saw a pix of a hard drive and an arrow below it point up.

    Any suggestions? It is only 1 year old and worked excellent up until the question mark folder today.
  7. agentphish macrumors 65816


    Sep 7, 2004
    You've probably got a bad drive all together. better to just replace it.

    To danieldad
    Do you have applecare?
  8. jetta3855 macrumors newbie

    Aug 12, 2008
    Not sure if you have come up with anything yet, but I just used DataRescue2 last night. My hard drive crashed on my Powerbook G4 and I got the folder with the flashing ?mark. If you purchase the software they will mail you a bootable CD, just restart the computer with the CD in and hold down the C key and it will run the program without mounting your hard drive.
  9. aholmes1991 macrumors newbie

    Nov 26, 2008
    Okay, Let's sayI'm having a craptastic day , and my mother's school laptop decides to crash, and when I restarted it, all I got was the aforementioned blinking question folder. and It's a school laptop. is there any way to unscrew it?
  10. mperkins37 macrumors 6502a


    Jan 17, 2007
    Phoenix, AZ
    Question Mark almost always means new hard drive.
    BTW OP, there is a device sold at FRY's electronics, that has sata & ide plugs on one end & an usb plug at the other, has a power source plug also & will mount the drive to the desktop unless the bearing is gone. it was 20-30 dollars & has worked for me 3 or 4 times.
    Good luck.
  11. sickmacdoc macrumors 68020


    Jun 14, 2008
    New Hampshire
    Realistically, that type of external adapter is doing just what the OP was doing by trying to mount it via Target Disk Mode- and if the other computer can't "see" the drive in TDM, it will not see it from the external adapter or an external enclosure. I have a couple of those and several type of external enclosures on my bench and they are helpful at times but...

    A question mark on the startup drive can also just indicate directory corruption as it often does, so Disk Warrior can handle that- but again, if it is not seen at all in TDM or via an external adapter then indeed it is most likely a hardware problem and DW won't be able to see it either unfortunately! :(

    BTW- To the person above who mentioned data recovery services- yes $$$$$! :( A business I do work for recently had a 320Gb drive done by them and they quoted initially a range of $500 to $2200 pending diagnosis. It wound up costing them about $1400, but they recovered almost everything on a critical drive that they had somehow managed to skip backing up. Naturally the only machine in the building that wasn't backed up! :(

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