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kevjen888

macrumors 6502a
Original poster
Jul 13, 2008
767
236
I’m half way through my 12pro max IUP, I’d like to sign up for another IUP for a family member using my account and my payment method. But on Apple store I don’t see the option for a new IUP when I reached the payment method of the phone I chose. The only option related to IUP is to replace my current IUP.
 
Did you choose a carrier?

* choose model
* choose finish
* choose capacity
* choose carrier (you can not sign up for iUP if you choose to Connect later)
* choose NO Trade In
* choose Pay Monthly
* You should now see multiple options for pay monthly including the Upgrade program
* choose I'd Like to Enroll to sign up for a NEW account. Each device must have their own account.
 
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Did you choose a carrier?

* choose model
* choose finish
* choose capacity
* choose carrier (you can not sign up for iUP if you choose to Connect later)
* choose NO Trade In
* choose Pay Monthly
* You should now see multiple options for pay monthly including the Upgrade program
* choose I'd Like to Enroll to sign up for a NEW account. Each device must have their own account.

no i did not choose any carrier, do i have to choose one for IUP? my current IUP phone i chose Tmobile
 
thanks valkyrie917, those steps worked. i plan to sign up a second IUP for a 13 pro max for myself, and give my 12 pro max to a family member. my 12 PM is still on IUP under my phone number (tmobile), can my family member use her tomible simcard on this 12PM? or are iphones under IUP bound to only one phone number?
 
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thanks valkyrie917, those steps worked. i plan to sign up a second IUP for a 13 pro max for myself, and give my 12 pro max to a family member. my 12 PM is still on IUP under my phone number (tmobile), can my family member use her tomible simcard on this 12PM? or are iphones under IUP bound to only one phone number?

I recommend calling Apple in this case as it's outside my personal knowledge on how that would work. Your number is already attached so I don't know if you can use it for a new iUP account.

But if both phones are using physical SIM cards then it's just a matter of swapping them into the phone you want to use them in. Be sure to wipe it clean and log out of your accounts/remove from your iCloud etc before handing over to someone else.
 
was chatting with Apple support, the guy told me iPhone on IUP are bond to only one number unless you pay it off then you can request unlock. LOL, aren't all iphones shipped directly from apple include carrier specific models are unlocked? has anyone tried different sim on another carrier on their IUP iphones?
 
was chatting with Apple support, the guy told me iPhone on IUP are bond to only one number unless you pay it off then you can request unlock. LOL, aren't all iphones shipped directly from apple include carrier specific models are unlocked? has anyone tried different sim on another carrier on their IUP iphones?

The phones themselves are unlocked if purchased under IUP and can be used with other SIM cards.

However, you can only have one active IUP installment per phone number so you can't sign up for a 2nd IUP plan with your number.
 
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The phones themselves are unlocked if purchased under IUP and can be used with other SIM cards.

However, you can only have one active IUP installment per phone number so you can't sign up for a 2nd IUP plan with your number.
Can't you sign up for the new phone and then just not return the old phone, thus not closing out the old loan and you continue paying on both?
 
Can't you sign up for the new phone and then just not return the old phone, thus not closing out the old loan and you continue paying on both?
i would like to know the answer to this as well.
 
Can't you sign up for the new phone and then just not return the old phone, thus not closing out the old loan and you continue paying on both?

I'll have to read the fine print but if one doesn't return the old phone, chances are the CC on file will likely get charged for either the remaining balance on the old phone or the full amount of the new phone.
 
We did this last year with ours on IUP. After I realized (after getting the new iPhone 12 versions) that we had paid two extra payments before the new one was announced due to the delayed launch until November, I didn't want to send them back with only 10 payments owed. So, we kept them and gave them to family members, and Citizens just billed us monthly for the rest of the payments, as if the loan just carried on as usual.
 
We did this last year with ours on IUP. After I realized (after getting the new iPhone 12 versions) that we had paid two extra payments before the new one was announced due to the delayed launch until November, I didn't want to send them back with only 10 payments owed. So, we kept them and gave them to family members, and Citizens just billed us monthly for the rest of the payments, as if the loan just carried on as usual.

so you used the same phone number to sign up for your second IUP ?
 
I'm not sure if I'm answering the right question or not, kevjen888. We had two IUP accounts (each with one of our two different phone numbers) and two phones bought on IUP in November 2019. In September 2020, we preordered with the intention of sending the two phones back. In the interim 14 days you have to send them back, we decided to keep them instead because the balance was low enough that it seemed insane to give it back and let them make money on it vs. passing it on to family members who otherwise wouldn't buy a new phone at MSRP. From that point forward, Citizens just kept taking the monthly payment on the November 2019 phones and loan numbers, and then we had two new phones with new loan numbers where we also paid monthly, thus having four outstanding loans. (I didn't know how they'd handle it at the time, either, and was prepared for them to send me a bill when we didn't send the trade-in and just pay it off, but if they were going to continue to allow monthly payments at 0%, all the better.)

We're down to just two loans now because I paid the November 2019 balances off, and now we're set to upgrade the other two lines during this 2021 preorder. At that point, I guess we choose again if we want to send them back, and it makes more sense to this time since only 12 payments were paid instead of the 14 payments paid last year due to the late rollout of the iPhone 12. If they don't get the trade-in back in 14 days, they assume you are keeping it and just keep billing you. At least that is how it has worked for people in the past. I'm sure they have a limit to how many of these outstanding loans they would allow before they would say no to a new one, which is why I made sure to pay off the balance of the 2019 loans before I set up the IUP on the coming 2021 phones.

When signing up for the IUP, you have to use an individual loan for each phone you purchase. You give them your name, social security number, main number the account is tied to, and then they want to know what line it will be used on. We have two of those loans, same social security number and account holder used, but there were two different phone lines and two different loans, although they tied back to the original main number on our AT&T account. I hope that makes some kind of sense. I know it's confusing! Sorry this is so long.

EDIT: I just realized the dates above are incorrect. Phones came out in September 2019 and then in November 2020. Even I'm confused at this point! 🤣
 
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The phones themselves are unlocked if purchased under IUP and can be used with other SIM cards.

However, you can only have one active IUP installment per phone number so you can't sign up for a 2nd IUP plan with your number.
Wrong. I have iUP iPhone 12 Pro. And I decided to keep it and signed up for second iUP with same phone number just fine for iPhone 13 pro max
 
Did you choose a carrier?

* choose model
* choose finish
* choose capacity
* choose carrier (you can not sign up for iUP if you choose to Connect later)
* choose NO Trade In
* choose Pay Monthly
* You should now see multiple options for pay monthly including the Upgrade program
* choose I'd Like to Enroll to sign up for a NEW account. Each device must have their own account.
i'm in the same boat, is there a field to enter the phone number for the 2nd IUP iphone? i'm planning to sign one up using my apple account but with wife's phone number, would that work?
 
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