Question regarding 1 Yr warranty

Discussion in 'MacBook Air' started by iLoveiTunes, Aug 14, 2011.

  1. iLoveiTunes macrumors regular

    Joined:
    Feb 26, 2011
    #1
    Hi,
    I thought any new product was eligible for first 90 days telephone support for free. Isn't that the case.

    I recently bought a MBA 11/4/128 from amazon (with 20% off promotion) and when I looked up the warranty status here is what is says.


    Registered Your registration lets Apple quickly find your product and provide the help you need.
    Telephone Technical Support: Expired You are eligible to purchase telephone technical support from an Apple Advisor.

    Contact Apple Support Repairs and Service Coverage: Active
    Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
    Estimated Expiration Date: August 11, 2012

    Eligible for the AppleCare Protection Plan
    Get the AppleCare Protection Plan to extend the technical support and hardware repair coverage to 3 years from your hardware product purchase date.

    Any ideas ?:confused:
     
  2. qwerf123 macrumors regular

    Joined:
    Jul 23, 2011
    Location:
    UK
    #2
    You are right, you should get 90 days free!

    Contact Apple customer relations department about this. They will resolve it!
     
  3. ritmomundo macrumors 68000

    ritmomundo

    Joined:
    Jan 12, 2011
    Location:
    Los Angeles, CA
    #3
    That happened to me too last year when I bought my MBA. The warranty period had started 3 months before I even bought my laptop (also from Amazon). Just email AppleCare and let them know (they will need a copy of your order confirmation), and they'll adjust it for you.
     
  4. iLoveiTunes thread starter macrumors regular

    Joined:
    Feb 26, 2011
    #4
    thanks

    Thank you guys. Much appreciate your prompt feedback:D
     

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