Hi, I bought the base Macbook model last month and I like the machine but it gets way too hot when it's either charging or i'm watching youtube videos. The battery temperature right now is 42 celsius and i'm getting warnings that the battery is too hot. Currently, the only program's that are open are safari and coconut battery. The laptop is great but when you can't even rest your hand on the keyboard it's a huge problem even before the battery warnings start to happen. I bought this in mid April from bestbuy and am thinking about returning it.
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Question regarding battery temperature.
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If it was me experiencing issues like this, I'd return it. I've tested out three different rMBs (including my current BTO 1.3), and all have been within specified temperature range. And all sit comfortably on my lap.
I contacted best buy and i'm way past the 15 day return window so they told me to contact Apple for warranty fix. I'd recommend never buying from best buy because of crap like this, they'll sell you a product that has issues and you can't tell it does until it's too late.
In their defense, if there is a problem it would be Apple's fault not theirs. They don't open and check every laptop and they give a return window they feel is long enough to notice most immediate issues. Apple will take care of you as you are within their warranty period.
There is no problem. It's new tech. It's made to run at those temps. 42C is well within normal operating parameters. Your problem is in running CoconutBattery, which is over sensitive anyway, and attuned for fan-based machines. Relax. Stop monitoring the machine and just use it. If it crashes or fails to boot, Apple will fix it.
Having worked there for 2 years (and hating it), EVERY (remaining) big box store has the exact same policy. It's not a Best Buy product, go to the manufacturer.
I downloaded coconutbattery after I started getting heat warnings from the OS. This is about battery temperature, not CPU temperature. The computer starts to throttle and slow down. How is a person supposed to enjoy a computer when that happens and you can't rest your hand on the keyboard because it's too hot?
and yes stores used to have 45 day return windows, then down to 30 and now it's down to 7-15 days. The customers are the ones who get screwed over and have to go to the manufacturer themselves when the middle man is supposed to take care of it. No wonder corporations continue to get away with things. I spent $1,400 for a paperweight that overheats after 20 minutes. The Macbook is a great looking machine but Apple should never have gone with a fanless computer at this state.
Uh....your computer is clearly having issues. You shouldn't be getting warnings. So you're taking your one experience on what definitely sounds like a faulty unit, and saying that the engineering behind the device is flawed.
You got unlucky, but don't mistake that for the underlined being valid.
The technology isn't there yet, I don't see how it's difficult to understand. Same thing with Iphones, they get burning hot in the back when they are charging or have been in use for a long session, especially when watching videos. Either way, I'm going to get a refund or exchange it for a Macbook Pro.
What do you mean the technology isn't there yet? You're getting warnings from the system...thats not normal behavior from that machine, hence the existence of the warning in the first place!
There are many others on these very forums that aren't experiencing heat warnings from much more intensive work than you described.
Is it difficult for you to get that your one experience, with a machine that is clearly having issues and not functioning as these machines normally do, does not mean the "technology isn't there yet"?
And does this replacement exhibit the same behavior? No? Guess the technology is there....