Question regarding battery temperature.

Cratus

macrumors newbie
Original poster
May 27, 2015
22
1
Hi, I bought the base Macbook model last month and I like the machine but it gets way too hot when it's either charging or i'm watching youtube videos. The battery temperature right now is 42 celsius and i'm getting warnings that the battery is too hot. Currently, the only program's that are open are safari and coconut battery. The laptop is great but when you can't even rest your hand on the keyboard it's a huge problem even before the battery warnings start to happen. I bought this in mid April from bestbuy and am thinking about returning it.
 

headcase

macrumors 6502
Jul 4, 2007
342
28
Raleigh, NC
Hi, I bought the base Macbook model last month and I like the machine but it gets way too hot when it's either charging or i'm watching youtube videos. The battery temperature right now is 42 celsius and i'm getting warnings that the battery is too hot. Currently, the only program's that are open are safari and coconut battery. The laptop is great but when you can't even rest your hand on the keyboard it's a huge problem even before the battery warnings start to happen. I bought this in mid April from bestbuy and am thinking about returning it.
If it was me experiencing issues like this, I'd return it. I've tested out three different rMBs (including my current BTO 1.3), and all have been within specified temperature range. And all sit comfortably on my lap.
 

polee

macrumors 6502a
Jul 22, 2008
583
235
Hi, I bought the base Macbook model last month and I like the machine but it gets way too hot when it's either charging or i'm watching youtube videos. The battery temperature right now is 42 celsius and i'm getting warnings that the battery is too hot. Currently, the only program's that are open are safari and coconut battery. The laptop is great but when you can't even rest your hand on the keyboard it's a huge problem even before the battery warnings start to happen. I bought this in mid April from bestbuy and am thinking about returning it.
You should return this. This is not normal.
 

Cratus

macrumors newbie
Original poster
May 27, 2015
22
1
I contacted best buy and i'm way past the 15 day return window so they told me to contact Apple for warranty fix. I'd recommend never buying from best buy because of crap like this, they'll sell you a product that has issues and you can't tell it does until it's too late.
 

Johnny Alien

macrumors member
Nov 17, 2012
98
0
In their defense, if there is a problem it would be Apple's fault not theirs. They don't open and check every laptop and they give a return window they feel is long enough to notice most immediate issues. Apple will take care of you as you are within their warranty period.
 

Cratus

macrumors newbie
Original poster
May 27, 2015
22
1
The problem is that these return windows are way too small. This macbook is a great looking product but it shouldn't have been created like this without a fan, it's a design flaw. I should have gotten a macbook pro instead.
 

Theophil1971

macrumors 6502
Mar 20, 2015
386
168
USA
There is no problem. It's new tech. It's made to run at those temps. 42C is well within normal operating parameters. Your problem is in running CoconutBattery, which is over sensitive anyway, and attuned for fan-based machines. Relax. Stop monitoring the machine and just use it. If it crashes or fails to boot, Apple will fix it.
 

NT1440

macrumors G5
May 18, 2008
12,212
14,702
I contacted best buy and i'm way past the 15 day return window so they told me to contact Apple for warranty fix. I'd recommend never buying from best buy because of crap like this, they'll sell you a product that has issues and you can't tell it does until it's too late.
Having worked there for 2 years (and hating it), EVERY (remaining) big box store has the exact same policy. It's not a Best Buy product, go to the manufacturer.
 

Cratus

macrumors newbie
Original poster
May 27, 2015
22
1
There is no problem. It's new tech. It's made to run at those temps. 42C is well within normal operating parameters. Your problem is in running CoconutBattery, which is over sensitive anyway, and attuned for fan-based machines. Relax. Stop monitoring the machine and just use it. If it crashes or fails to boot, Apple will fix it.
I downloaded coconutbattery after I started getting heat warnings from the OS. This is about battery temperature, not CPU temperature. The computer starts to throttle and slow down. How is a person supposed to enjoy a computer when that happens and you can't rest your hand on the keyboard because it's too hot?

and yes stores used to have 45 day return windows, then down to 30 and now it's down to 7-15 days. The customers are the ones who get screwed over and have to go to the manufacturer themselves when the middle man is supposed to take care of it. No wonder corporations continue to get away with things. I spent $1,400 for a paperweight that overheats after 20 minutes. The Macbook is a great looking machine but Apple should never have gone with a fanless computer at this state.
 

NT1440

macrumors G5
May 18, 2008
12,212
14,702
I downloaded coconutbattery after I started getting heat warnings from the OS. The computer starts to throttle and slow down. How is a person supposed to enjoy a computer when that happens and you can't rest your hand on the keyboard because it's too hot?

and yes stores used to have 45 day return windows, then down to 30 and now it's down to 7-15 days. The customers are the ones who get screwed over and have to go to the manufacturer themselves when the middle man is supposed to take care of it. No wonder corporations continue to get away with things. I spent $1,400 for a paperweight that overheats after 20 minutes. The Macbook is a great looking machine but Apple should never have gone with a fanless computer at this state.
Uh....your computer is clearly having issues. You shouldn't be getting warnings. So you're taking your one experience on what definitely sounds like a faulty unit, and saying that the engineering behind the device is flawed.

You got unlucky, but don't mistake that for the underlined being valid.
 

Cratus

macrumors newbie
Original poster
May 27, 2015
22
1
The technology isn't there yet, I don't see how it's difficult to understand. Same thing with Iphones, they get burning hot in the back when they are charging or have been in use for a long session, especially when watching videos. Either way, I'm going to get a refund or exchange it for a Macbook Pro.
 

NT1440

macrumors G5
May 18, 2008
12,212
14,702
The technology isn't there yet, I don't see how it's difficult to understand. Same thing with Iphones, they get burning hot in the back when they are charging or have been in use for a long session, especially when watching videos. Either way, I'm going to get a refund or exchange it for a Macbook Pro.
What do you mean the technology isn't there yet? You're getting warnings from the system...thats not normal behavior from that machine, hence the existence of the warning in the first place!

There are many others on these very forums that aren't experiencing heat warnings from much more intensive work than you described.

Is it difficult for you to get that your one experience, with a machine that is clearly having issues and not functioning as these machines normally do, does not mean the "technology isn't there yet"?
 

Dayv

macrumors 6502
Aug 18, 2009
380
95
My car battery died. I don't know why we're putting batteries in cars anyway. The technology obviously isn't there yet.
 

headcase

macrumors 6502
Jul 4, 2007
342
28
Raleigh, NC
What do you mean the technology isn't there yet? You're getting warnings from the system...thats not normal behavior from that machine, hence the existence of the warning in the first place!

There are many others on these very forums that aren't experiencing heat warnings from much more intensive work than you described.

Is it difficult for you to get that your one experience, with a machine that is clearly having issues and not functioning as these machines normally do, does not mean the "technology isn't there yet"?
Ditto to what he said.

----------

My car battery died. I don't know why we're putting batteries in cars anyway. The technology obviously isn't there yet.
Priceless. Spot on.
 

Cratus

macrumors newbie
Original poster
May 27, 2015
22
1
The three previous smarty pants comments aside that obviously missed the point i tried to make, i've been offered a brand new replacement. Apple's really helpful with that, great customer service.
 

NT1440

macrumors G5
May 18, 2008
12,212
14,702
The three previous smarty pants comments aside that obviously missed the point i tried to make, i've been offered a brand new replacement. Apple's really helpful with that, great customer service.
And does this replacement exhibit the same behavior? No? Guess the technology is there....
 
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