Question regarding warranty on the iPhone

Discussion in 'iPhone' started by edwardlanti, Sep 24, 2007.

  1. edwardlanti macrumors regular

    Joined:
    Jan 14, 2005
    Location:
    new york city
    #1
    I have an iPhone that I bought last week. I unlocked it and everything and I am using it with Tmobile...I am having battery issues, it is draining too quick so I called the apple store and they told me to make an appointment at the genie bar...so my question is, When I take my phone in...should I restore it and just leave it how it came? cause If I do that, how am I going to explain to them the problem? have any of you guys been to the store lately with something similar? I would appreciate any suggestions..
     
  2. tsvb macrumors 6502

    Joined:
    Jan 28, 2006
    Location:
    Syracuse, NY
    #2
    I'm pretty sure they won't look at it if it is unlocked and being used with another carrier.

    :(
     
  3. oxeneers macrumors member

    Joined:
    Aug 11, 2007
    Location:
    South San Francisco, CA
    #3
    Just restore it and activate it through independence and put the AT&T sim in there and show them that way. Its your only option
     
  4. edwardlanti thread starter macrumors regular

    Joined:
    Jan 14, 2005
    Location:
    new york city
    #4
    But I think if you do that...does the "iphone is still not activated" comes up? or couldnt it be better if I call applecare?
     
  5. edwardlanti thread starter macrumors regular

    Joined:
    Jan 14, 2005
    Location:
    new york city
    #5
    Hey guys....just an update...I just came from the apple store and they did exchange the iPhone for a new one...I just restore the phone and left it how it came from the factory...I just went up to the cashier and told her that I wanted to exchange it cause I was having battery issues "that is draining too quick" she said ok...took the phone to the backroom and came back with a new iPhone wrapped...maybe this help someone that is having battery issues and has the phone unlocked...
     
  6. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    Cabin by a lake with snow softly falling
    #7
    How did you determine that it was "draining too quick" ?

    (The first couple of charges will only take it to about 70%. )
     
  7. edwardlanti thread starter macrumors regular

    Joined:
    Jan 14, 2005
    Location:
    new york city
    #8

    well I had the phone for exactly one week....I would unplug the phone at 8am and go to work..I'll watch 30min of video, send 3 text message and no phone call...by 1pm the phone already was at 50%...wasnt that bad?
     
  8. CD3660 macrumors 68040

    CD3660

    Joined:
    Jun 6, 2007
    Location:
    Cheshire, United Kingdom.
    #9
    Sounds pretty bad to me.
     
  9. showtime macrumors 6502

    Joined:
    May 10, 2007
    #10
    Wow that was pretty lucky. So for those who weren't as fortunate and they actually checked your phone what did you guys do?
     

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