Have you tried using your phone out and about? I ask because there seems to be a huge discrepancy between what reviewers said and what others, myself included, have experienced. Last night, my phone's reception was so bad that I couldn't touch it and keep 3G. Now that I'm in the city, I'm getting far better reception than I had ever had with my 3GS, and it doesn't matter how I hold it. It certainly seems that the placement of the antenna must contribute somewhat to the problem, but I wonder if it isn't more of an issue with AT&T's infrastructure.