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AlbuquerqueApac

macrumors member
Original poster
Jan 13, 2012
47
0
I noticed that itunesconnect requires a "support URL". So do you have to set up a website so that you can support your app? or is this not necessary. It's not a big deal, but I'd rather spend time programming vs Web Design (which I know id fairly whiziwig and straightforward now a days, but if I can omit this step, I will.
 
While they may allow anything in that field you should have a web site. I've seen single page web sites with some artwork and an email address for support for some game apps.
 
Apple has been reported to reject apps that did not have a support URL to a website specifically containing information about that app or the seller. YMMV.
 
I'd suggest just grabing a google sites account its free to host your domain the only lame thing is u have to use their GUI to build the site instead of HTML which is horrible. When I started up touchmint I didn't want a monthly hosting cost so that's why I went with it. I admit the site looks pretty rough and I plan on getting a real site soon but it worked for me plus I have support emails with it too which you'll need.
 
At one of the iOS developer tech talks, an Apple rep said that a professional looking web site (even if only one page) can increase sales or downloads of an app. So it might be well worth your time.
 
I don't know how, but some people have managed to get apps on the store that list "www.apple.com" as their support URL.

(Reporting this to Apple can be used as a dirty technique to taking down apps that compete with yours... I don't know if Apple takes down all of the dev's accounts or just the one, I just know that they take down the reported app.)
 
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