So I'm a little frustrated. I've had my Series 2 watch little over 14 months. No issues what so ever. Then all of a sudden there is a crack from the lower right corner to about one third of the way from the upper left corner. Literally, I felt it before I saw it. There's no spidering of the glass; no damage to the aluminum housing. Took it into the Apple Store. They confirmed that there was no spidering and "no cosmetic issues identified". I asked if it could be a result of the battery expanding. Rep said possibly so he submitted the repair under that program. Got the followup email after the diagnosis today. First picture is of the "impact point" magnified to what degree who knows. It shows spider cracks, a chip out of the crystal and what looks to be a scrapped aluminum bezel. When I saw it I immediately questioned if the picture was of my watch. Called Apple. Spoke to some guy who claimed he could see the damage in one of the other two crappy photos. Couldn't tell me what the magnification of the picture was. Couldn't tell me if they had performed any diagnostics on the battery. Love the fact this Apple employee essentially called the Apple Watch a throw away item; not his exact words but something like not meant to last. He then stated my watch wouldn't be repaired but rather replaced. If that's the case what's the point of going through this process. For $80 more I can buy a refurbished Series 3. Add another $50 and get a brand new Series 3. But I question whether an impact point which is not visible to the naked eye can cause this type of damage. I declined the repair and want to see what type of condition the watch comes back in. I will open it in the store with a rep standing there. Per the original work order Apple documented that there was no cosmetic damage. Has anyone experienced this type of thing?