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Quick advice needed: the hinge moving!

0

0087215

Cancelled
Original poster
Sep 20, 2008
495
36
Hi guys,

Today, my MacBook Pro (mid 2010) came back from the Apple Service Centre. The logic board had to be replaced.

Now, I have noticed that the hinge (the black plastic cover) easily moves from right to left and from left to right: like that http://www.youtube.com/watch?v=5Vrqpa2Y2xA

I have never seen it before (I think).

Do you also have it? Does the replacement of the logic board have anything to do with the hinge? Maybe all MacBook Pros have it and I had just never noticed it...

Please, tell me what you think! I am planning to contact Apple tomorrow. :(
 
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Can anyone please help me?..
 
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Thx for your reply!
I had tried to research the issue and found out that some other folks have it as well (like this guy https://discussions.apple.com/thread/3706638?start=0&tstart=0).
Some people claim it is perfectly normal.
Maybe the plastic cover just moves sideways and I had never noticed it before? The technician who replaced my logic might have not even touched the hinge.
I don't know what to do now. Can the hinge or that black plastic cover be fixed if you open up the laptop? The pictures from ifixit website are not so clear about it.
What do you think, guys? Can those plastic hinges of your MBPs move sideways? (I don't even need to use force to move it)
 
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But maybe the issue was also present before the replacement of the logic board. Can anyone please confirm whether his/her hinge slides from right to left when pressed gently? I would really appreciate it.
Do you think they can fix the problem if I take the laptop back? (it will take me a lot of time to travel back there)
 
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Thank you! I will wait for the responses of other MBP owners and will give Apple a call... Sad...
 
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Is it actually fixable?
 
Hey guys!

I just received an e-mail from the Apple Repair Service that I can finally come and get my laptop. They couldn't find any problem: so, they claim the plastic hinge does not move, but it does.

What should I do?

Could some of you please check my description of the problem and the Youtube movie and tell me whether your hinge moves or not?

I would highly appreciate it, as I don't know what to do now. Maybe the problem existed before the reparation, but I am not so sure. Maybe it is within the specs and is perfectly normal.
 
0087215 said:
Hey guys!

I just received an e-mail from the Apple Repair Service that I can finally come and get my laptop. They couldn't find any problem: so, they claim the plastic hinge does not move, but it does.

What should I do?

Could some of you please check my description of the problem and the Youtube movie and tell me whether your hinge moves or not?

I would highly appreciate it, as I don't know what to do now. Maybe the problem existed before the reparation, but I am not so sure. Maybe it is within the specs and is perfectly normal.
Click to expand...


i have an early 2011 15" model and the black caseing on it moves aswell.... it doesnt move if i tilt the laptop or anything it just moves from side to side when i push it gently.... i wouldnt worry about it imo.
 
paul117 said:
i have an early 2011 15" model and the black caseing on it moves aswell.... it doesnt move if i tilt the laptop or anything it just moves from side to side when i push it gently.... i wouldnt worry about it imo.
Click to expand...

Thanks, Paul. I think more MBP owners have it as well. It must be normal...
 
Well, yesterday I went to the Apple Store and spoke to some geniuses at the Genius Bar.
I was immediately told that it is indeed an issue and that the whole screen would be replaced. (fortunately, I have the Apple Care Protection Plan until the end of 2013)
Other MBPs in the store appeared to be perfect and had no moving hinges: all of the clutches were very sturdy.
 
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