Quick question about Apple's return policy

Discussion in 'Buying Tips and Advice' started by theMaccer, Jun 23, 2009.

  1. theMaccer macrumors 6502a

    theMaccer

    Joined:
    Oct 7, 2006
    Location:
    SoCal
    #1
    A very quick question - say I buy a Macbook Pro at a Apple Store, can I return it to another Apple Store?


    Thanks
     
  2. mgridgaway macrumors 6502

    mgridgaway

    Joined:
    Feb 25, 2006
    #3
    But if it's opened prepare to pay 15% stocking fee.
     
  3. ordo1980 macrumors member

    Joined:
    Aug 28, 2007
    Location:
    Pittsburgh, PA
    #4
    Quick question along these lines ... if I buy online or on the phone, and say the computer is god forbid DOA, I take it I can only return by mail? What if it needs service in 6 months? Surely I can at least take it to the Apple store for service later on, right? The nearest Apple store is about 3 hours away from me. I won't be living in Pittsburgh until August, right now I'm at home in boonies with no Apple store nearby. Thanks for the answers.
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #5
    If buy it online or through phone you have to return it by carrier. You can't return Mac to Apple store if you haven't bought it from there, I think.

    If it needs repair, every Apple Store or authorized repair shop will take care of it.
     

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