You can order from Apple.com or the app and still do Next--I did it last year. They sent me a return label to send my 6 Plus back to them and I had like 10 days to do so. Just pop your old phone into the shipping box that the new one comes in and take it to USPS or a shipping center; easy peasy.I'm eligible for the "Pay to upgrade" option. I was wondering if I can preorder the iPhone 7 from Apple.com, or will I need to preorder from AT&T since I'm doing a trade in?
You can order from Apple.com or the app and still do Next--I did it last year. They sent me a return label to send my 6 Plus back to them and I had like 10 days to do so. Just pop your old phone into the shipping box that the new one comes in and take it to USPS or a shipping center; easy peasy.![]()
It looks like I owe two payments on my NEXT plan before being able to upgrade. When attempting to pay via AT&T, it prompts me to send it back within 10 days. I'm afraid this is going to interfere when attempting to upgrade via Apple.com on Friday.
Will Apple's site prompt me to make those two remaining payments? As of now, it says I can upgrade on November 6, due to those two payments that need to be made, so I'm assuming it'll give me the same information when preordering.
If you've paid 50% of the lease you can upgrade. Just give them a call and make sure.
You can order from Apple.com or the app and still do Next--I did it last year. They sent me a return label to send my 6 Plus back to them and I had like 10 days to do so. Just pop your old phone into the shipping box that the new one comes in and take it to USPS or a shipping center; easy peasy.![]()
It looks like I owe two payments on my NEXT plan before being able to upgrade. When attempting to pay via AT&T, it prompts me to send it back within 10 days. I'm afraid this is going to interfere when attempting to upgrade via Apple.com on Friday.
Will Apple's site prompt me to make those two remaining payments? As of now, it says I can upgrade on November 6, due to those two payments that need to be made, so I'm assuming it'll give me the same information when preordering.
can I send 2 phones in one box? or is there something special on the label that they need to go separately (pretty crappy that ATT doesn't provide the box... I assume the the label is postage paid?
Don't think you can send 2 phones in one box. But yes, the label is postage paid.
And they do provide the box in a way - last year, I just used the shipping box the new phone came in to return the old one, IIRC.
I'm wondering this, as well. I'd like to just pay the difference when I pre-order the phone through Apple, but I'm not sure if that will be an option. Let us know if paying over the phone helped!
Just got off of the phone with two AT&T reps. I had to make one payment to push my upgrade eligibility up. It's still unclear whether I have to send the phone back though. Ideally, I'd like to preorder the new phone via Next, sell my phone, and pay the $380 that's owed, but the rep mentioned something about the phone having to be surrendered if a new phone is ordered. I'm not sure if that's true, because there's nothing on my account indicating that the phone needs to be returned. Perhaps after preordering, the option to pay it off will disappear. Hopefully not.