quick question about returning macbook pro

Discussion in 'MacBook Pro' started by bchamorro, Feb 16, 2010.

  1. bchamorro macrumors regular

    Dec 31, 2007
    The 14 day period starts from the day I receive my MacBook Pro or from the day I place the order online?

    Does Apple need to receive the MacBook Pro within the 14 day?
  2. patrickdunn macrumors 6502a


    Apr 16, 2009
    St. Louis, MO
  3. maflynn Moderator


    Staff Member

    May 3, 2009
    I believe it starts from them moment you receive it. Doesn't make sense if its the day you ordered it and the order was delayed 15 days.

    I believe you need to obtain and RMA within 14 days not have it in their possesion in 14 days. Personally I'd bring it to a local apple store, heck, I'd buy it a local apple store.

    The only wrinkle in returning a laptop is that you cannot return a CTO machine, that is if you customized the order, then special restrictions apply like no returns.
  4. smithmax13 macrumors member

    Jan 27, 2010
  5. 6-0 Prolene macrumors 6502

    Feb 11, 2010
    I'm pretty sure it's not an unconditional, no-questions-asked 14-day return period. I don't think they'll be too interested in getting your used computer back in exchange for a new updated MBP if that's what you're getting at.
  6. Macky-Mac macrumors 68030


    May 18, 2004
    from the Apple Store return & refunds policy;

    you have 14 days to get your RMA number and then you have 14 days to get it back to Apple

    edit; this assumes you bought in the USA

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