quick question about returning macbook pro

Discussion in 'MacBook Pro' started by bchamorro, Feb 16, 2010.

  1. bchamorro macrumors regular

    Joined:
    Dec 31, 2007
    #1
    The 14 day period starts from the day I receive my MacBook Pro or from the day I place the order online?

    Does Apple need to receive the MacBook Pro within the 14 day?
     
  2. patrickdunn macrumors 6502a

    patrickdunn

    Joined:
    Apr 16, 2009
    Location:
    St. Louis, MO
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    I believe it starts from them moment you receive it. Doesn't make sense if its the day you ordered it and the order was delayed 15 days.

    I believe you need to obtain and RMA within 14 days not have it in their possesion in 14 days. Personally I'd bring it to a local apple store, heck, I'd buy it a local apple store.

    The only wrinkle in returning a laptop is that you cannot return a CTO machine, that is if you customized the order, then special restrictions apply like no returns.
     
  4. smithmax13 macrumors member

    Joined:
    Jan 27, 2010
    #4
    +1
     
  5. 6-0 Prolene macrumors 6502

    Joined:
    Feb 11, 2010
    #5
    I'm pretty sure it's not an unconditional, no-questions-asked 14-day return period. I don't think they'll be too interested in getting your used computer back in exchange for a new updated MBP if that's what you're getting at.
     
  6. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
    #6
    from the Apple Store return & refunds policy;

    you have 14 days to get your RMA number and then you have 14 days to get it back to Apple

    edit; this assumes you bought in the USA
     

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