Quick question on 14 day return policy

[puma1552]

If you buy something from Apple on say, a Saturday, and two Saturdays later you are thinking of exchanging/returning it, is that second Saturday considered day 14 or day 15? I would assume it's day 15 and you are SOL, but just curious.

 

[ipodlover77]

The receipt should have the return date if I'm not mistake.

 

[Shadowbech]

The receipt should have the return date if I'm not mistake.

Correct, the return date is listed on the receipt.

 

[GLS]

I returned my 6 in the 14 day window.

I purchased it at Best Buy on launch day (Friday 19th). I was told the 14 days was 2 weeks after purchase (Friday October 3). I then asked if the 14 days was from the time of purchase on the receipt....and was told as long as I came in before closing on Friday October 3, I was within the 14 day window.

 

[puma1552]

Looks like I no longer have the receipt.

 

[bwsteg]

Return policy is 14 days. Count 14 days including the day of purchase. So if you purchased Saturday, you must return by Friday of that 2nd week.

I believe you assumed initially that the 2nd Saturday was day 14 but you were denied the return. Now you're trying to confirm whether you were given correct info.

 

[dopeman]

Looks like I no longer have the receipt.

what are you talking about? didn't you get receipt from email?

 

[doboy]

It's Sat to Sat (2 weeks later) per my receipt

 

[puma1552]

Return policy is 14 days. Count 14 days including the day of purchase. So if you purchased Saturday, you must return by Friday of that 2nd week.

I believe you assumed initially that the 2nd Saturday was day 14 but you were denied the return. Now you're trying to confirm whether you were given correct info.

I haven't returned/exchanged anything yet - figured I'd clarify the policy first before going in there. What you said is what I thought, but it sounds like this guy's receipt below says otherwise?

It's Sat to Sat (2 weeks later) per my receipt

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what are you talking about? didn't you get receipt from email?

Yeah but I deleted it, didn't think I'd want to do an exchange (it's just for an accessory)

 

[Shadowbech]

Looks like I no longer have the receipt.

Did you not also request e-mail receipt either? Whenever I buy something from Apple store, I always request both receipt and have another one e-mailed to me.

Edit: NVM just saw the above post.

 

[Ramio]

Doesn't matter if you have the receipt. They can look it up. That's what I did for an exchange. Not sure about returning for a refund though.

 

[puma1552]

It's indeed 14 days from the date of purchase, not including the purchase date. I just exchanged a white silicone case for a red one no problem.

My new receipt says I can return this one through October 25th.