Quick question on return/refund policy...

Discussion in 'MacBook' started by Piaget, Nov 6, 2008.

  1. Piaget macrumors member

    Oct 30, 2008
    If I purchase the new Macbook the online Apple Store, am I able to take it to my local Apple (retail) Store for returns or exchanges?

    For example, if there is multiple dead pixels on my Macbook, do I have to ship back to Apple for a replacement, or can I simply return to my local Apple Store?

    I'm from Canada, if this matters.
  2. JediMeister macrumors 68040

    Oct 9, 2008
    If you customized the order from the online store, i.e. picked a better processor, added RAM, the replacement will have to be processed through Apple Sales Support to make sure you get a system back with the same specifications. If its not customized, you can probably arrange to have a replacement ready at the local store through AppleCare so you can swap it out on the spot. And of course anything bought in-store won't be customized anyway so you could swap it out at the store itself.

Share This Page