Hello all, I would just like to apologise in advance if this has already been covered, I've done a quick search and cannot find what I'm looking for. Well, I'm ready to purchase the iPhone. I am already on o2, and wish to 'upgrade' from the N95, which I got last February. The increase in monthly texts/minutes is a nice plus, and I've got some Christmas money that has not been spent, so it looks like I'll just go for the 16GB model. I'm not bothered that a new one is bound to be released sometime in 2008, as I will be able to sell the 'old' iPhone to fund the newer version. I would just like to ask, as I am upgrading, will it matter if I purchase the iPhone from a Apple retail shop or an o2 shop? If I purchase from an Apple shop, will I have access to better technical support, and better support regarding the repair of an iPhone (if it were to develop a fault) over purchasing from o2? If the chance that the iPhone I purchase has a fault, such as the negative black screen issue [http://forums.macrumors.com/showthread.php?t=358122]... will the o2 store provide the same exchange system that the Apple Store seems to employ (white boxes), or will I need to go to the Apple Shop for any problems that may arise? Hope I have made myself clear enough. Thank you for your responses.