A month ago I sent my i6s to my carrier because of "iPhone 6s Program for Unexpected Shutdown Issues ". A few days ago, they said that the will replace my device with a new one and they're just waiting to have it in stock. Meanwhile, when they replace devices (btw, my device was sent to an external service, I guess Apple), do they give you the device unwrapped in its box or they give you just the phone? Also, I accidentally forgot to backup anything from my phone because I didn't know they would replace my device, so is there a way I could do something about it? I know about iCloud. I mainly need my notes on my phone which, I think, maybe 80% of them are not on iCloud but I don't remember... My carrier said that they won't give me my old device back since it's already sent to Apple.