Quickertek ncard upgrade

Discussion in 'iMac' started by Iggy, Sep 28, 2007.

  1. Iggy macrumors regular

    Joined:
    Nov 6, 2003
    Location:
    Bournemouth, UK
    #1
    So I bought this 802.11n card for my iMac Core Duo (http://www.quickertek.com/products/80211N_upgrade_imac.php). I've dismantled the iMac and put the card in as instructed by the somewhat shoddy manual (http://www.quickertek.com/pdf_manuals/nCard_iMac.pdf) BUT it says "disconnect the two
    cables connected to the old AirPort card." See, there was only a single grey antenna connected to the old one and..."Reconnect the two antenna wires, there will be an audible
    click indicating a good connection has been made." Wait, there are THREE connectors for antennas on the new card!? PLUS, the new card came boxed with some sort of external antenna which is not even mentioned in the manual. I assume it's meant to go in one of the 3 connectors. What do I do?
     
  2. Iggy thread starter macrumors regular

    Joined:
    Nov 6, 2003
    Location:
    Bournemouth, UK
  3. ldrhawke macrumors newbie

    Joined:
    Jun 4, 2006
    #3
    "I wanted to boost a weak signal from my Airport Extreme signal to my MacPro. QuickerTek advertises and sells booster antennas for both, which they promise a significant improvement in performance. I purchased directly from Quickertek, on the internet, antennas for both the MacPro and Airport.

    After installing the antenna in the MacPro I experienced poorer performance than the original Apple WiFi card. I called them to reviewed the problem, for which they had no answer to solve the problem. I then requested a refund and return authorization since the product did not work. They said just to return the antennas. I returned both for what I thought would be a refund.

    I just received a letter for credit which can only buy other products they make, in which they state they will not refund the money that I have paid. It is not clearly noted anywhere on their web site that they do not refund, it is only on the back of the receipt for payment they send, after you have made a purchase. It states they will only give you a credit to purchase other of their products and that even has to be used within 30 days, or they keep your money. Since I have no need for any of their other products, I obviously have just been taken by QuickerTek for hundreds of dollars.

    They advertise their products are guaranteed. The only thing your guaranteed from QuickerTek is they will not give you your money back when their product fails to perform. This is a fraudulent and dishonest practice, and the same as stealing.

    I cannot recommend anyone doing business with QuickerTek or the quality of their products."
     
  4. Iggy thread starter macrumors regular

    Joined:
    Nov 6, 2003
    Location:
    Bournemouth, UK
    #4
    Yeah, the card I bought (pic above) never actually worked and they wouldn't do anything about it. They also included an instruction manual that was completely useless but at least they gave us some tools....THAT WERE THE WRONG SIZE!!!
     
  5. thestaton macrumors 6502

    Joined:
    Jan 19, 2006
  6. Iggy thread starter macrumors regular

    Joined:
    Nov 6, 2003
    Location:
    Bournemouth, UK
    #6
    Nope. It actually started freezing my Mac so I just gave up. What a waste!
     

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