Hello all, new to the forum. Tried a search for this subject but couldn't find this specific issue. Gear: 2018 MBP i5 16/512 running Ventura 13.2.1 and QT 10.5. Briefly, I used QT to render a 4k 24p timelapse video from my own jpeg still image files (a star trails timelapse, approx 2500 stills). This method has worked well for me in the past, before Ventura, but this is the first render I've tried since upgrading. QT was able to render a 4k 24p video without issue in about 6 minutes. However, any attempt to export or save it was met with a permissions error:
"The file couldn't be saved because you don't have permission. To view or save permissions, select the item in the Finder and choose FIle>Get Info"
I assure you I am the owner and admin of the laptop. The problem being that while the video could play in the QT window, the program won't allow me to save it as a single video file. Therefore, I can't select it in Finder and thus can't change permissions on the file. It does this when I try to export instead of save as well. Even when I try to close the program, it prompts me to save the file, but then the permissions message pops up again. The only way to actually close QT is to delete the rendered file in the play window, thus losing the video file.
I've been on chat with Apple support with this, which escalated to a phone call, and after going through a few things it was recommended to re-install Ventura, which I did tonight. Once again, QT had no problem rendering the video, but I still cannot save or export the video file. The same permissions error message comes up every time. I'll be calling Apple Support again tomorrow, but I was wondering if anyone has also encountered this specific issue as well? It's normally an easy, free way to get a timelapse video without using other programs, but it perplexes me since at the moment there doesn't seem to be a way to save the rendered file in the first place. Some screen shots of the error messages:
"The file couldn't be saved because you don't have permission. To view or save permissions, select the item in the Finder and choose FIle>Get Info"
I assure you I am the owner and admin of the laptop. The problem being that while the video could play in the QT window, the program won't allow me to save it as a single video file. Therefore, I can't select it in Finder and thus can't change permissions on the file. It does this when I try to export instead of save as well. Even when I try to close the program, it prompts me to save the file, but then the permissions message pops up again. The only way to actually close QT is to delete the rendered file in the play window, thus losing the video file.
I've been on chat with Apple support with this, which escalated to a phone call, and after going through a few things it was recommended to re-install Ventura, which I did tonight. Once again, QT had no problem rendering the video, but I still cannot save or export the video file. The same permissions error message comes up every time. I'll be calling Apple Support again tomorrow, but I was wondering if anyone has also encountered this specific issue as well? It's normally an easy, free way to get a timelapse video without using other programs, but it perplexes me since at the moment there doesn't seem to be a way to save the rendered file in the first place. Some screen shots of the error messages:
