QuickTime & Trash can

stamituser

macrumors newbie
Original poster
Sep 5, 2008
8
0
Hello all,

My name is Eyal and I'm a new user of Macbook Air. It's amazing laptop I'm very happy that I decided to buy a Mac.
I updated my system to 10.5.4 (the last update)

I have two ques. please:

1. I can't see videos with my QuickTime (add attachment with the icon),
I don't know what to do.
2. I can't empty my trash can from anywhere , I installed a software called
onyX and it helps , but still I want to use the basic option and emptry the
Trash can from the trash can without any external software.

Thanks in advanced for your help,
Eyal.
 

Attachments

pwn247

macrumors 6502
Aug 30, 2008
301
0
West Virginia, USA
Hello all,

My name is Eyal and I'm a new user of Macbook Air. It's amazing laptop I'm very happy that I decided to buy a Mac.
I updated my system to 10.5.4 (the last update)

I have two ques. please:

1. I can't see videos with my QuickTime (add attachment with the icon),
I don't know what to do.
2. I can't empty my trash can from anywhere , I installed a software called
onyX and it helps , but still I want to use the basic option and emptry the
Trash can from the trash can without any external software.

Thanks in advanced for your help,
Eyal.
Try saving the .mov file and playing it from your computer rather than from the browser. Also try using a different browser and updating Quicktime. ;)
 

r.j.s

Moderator emeritus
Mar 7, 2007
15,011
35
Texas
1. Google Perian and install it. Try that site again and let us know.

2. How are you trying to empty it? From Finder (click anywhere on the desktop to make finder active), press cmd+shift+delete
 

Chappers

macrumors 68020
Aug 12, 2003
2,247
1
At home
Dear Eyal

Please use this software to open and play your movies its called VLC

You can download it from here http://www.versiontracker.com/dyn/moreinfo/macosx/14738

Empty the trash by clicking on the trash can and holding - it will give the option to empty the trash. Also if you click on the desktop - it will say "Finder"
in the top left hand corner. Click on the Finder menu and it will give you choices to empty the trash.

Try Mac help (also available when it says Finder in the top left hand corner).
 

stamituser

macrumors newbie
Original poster
Sep 5, 2008
8
0
Try saving the .mov file and playing it from your computer rather than from the browser. Also try using a different browser and updating Quicktime. ;)
Hi, thanks for your reply.
I did the update for the Quicktime, also I did the system update and unfortunately it didn't help.

Eyal.
 

googlebot

macrumors newbie
Sep 5, 2008
6
0
google Perian and VLC as the previous guys said. and thats it.

you could try an app called 'mainmenu' which is free and will 'force empty' trash
 

stamituser

macrumors newbie
Original poster
Sep 5, 2008
8
0
1. Google Perian and install it. Try that site again and let us know.

2. How are you trying to empty it? From Finder (click anywhere on the desktop to make finder active), press cmd+shift+delete
Hi,
1. I download Perian and I installed it and it still doesn't work.
2. About the Trash can, I pressed cmd+shift+delete and it said that it is
going to delete the files ,but it didn't , the Trash is still full.

Thanks,
Eyal.
 

dontwalkhand

macrumors 603
Jul 5, 2007
5,351
1,449
Hi,
1. I download Perian and I installed it and it still doesn't work.
2. About the Trash can, I pressed cmd+shift+delete and it said that it is
going to delete the files ,but it didn't , the Trash is still full.

Thanks,
Eyal.
Ctrl + Click on the trash can, then click on Empty Trash. If you enabled right click on your mouse, you can also do that.

If there are still items in the trash, make sure the applications and/or associated are closed out first.
 

googlebot

macrumors newbie
Sep 5, 2008
6
0
ok, list whats in the trash can for us...
and what is the movie extension you cant play (did u try VLC?)
 

stamituser

macrumors newbie
Original poster
Sep 5, 2008
8
0
ok, list whats in the trash can for us...
and what is the movie extension you cant play (did u try VLC?)
Hi,
I don't have something specail in the Trash, some files and folders.
Maybe it is got to do to Hidden folders????

Thanks in advanced,
Eyal
 

r.j.s

Moderator emeritus
Mar 7, 2007
15,011
35
Texas
Did you try restarting? The files might be in use, a restart should fix that.
 

brop52

macrumors 68000
Feb 26, 2007
1,620
3
Michigan
Usually when you can't empty the trash something is in use. Logging out or restarting fixes it as said in the previous posts.

Also, you should use Perian and Flip4Mac.
 

SnowLeopard2008

macrumors 604
Jul 4, 2008
6,772
8
Silicon Valley
Sometimes the OS lags a little when it's emptying the trash, and the icon looks like it's still has files inside of it, just simply clicking trash can will force the computer to refresh the icon.
 

stamituser

macrumors newbie
Original poster
Sep 5, 2008
8
0
Usually when you can't empty the trash something is in use. Logging out or restarting fixes it as said in the previous posts.

Also, you should use Perian and Flip4Mac.
HI,
Thanks but I did restart for few time and didn't help.
There aren't files in use.
I don't know what to do.

Again thanks for your all reply,
Eyal.
 

stamituser

macrumors newbie
Original poster
Sep 5, 2008
8
0
HI,
Thanks but I did restart for few time and didn't help.
There aren't files in use.
I don't know what to do.

Again thanks for your all reply,
Eyal.
Hi again,

I saw this message from the 21.6.08

"Hey! I just had a similar problem... files stuck in the trash, tried everything suggested, but nothing worked. The chkdsk comment rung a bell though... I realized the file appearing in my trash wasn't in my ~/.Trash. It was in /Volumes/<my thumb drive>/.Trashes. I ran a chkdsk on it from Windows, which showed a bunch of errors. Then I simply deleted the .Trashes directory from that thumb drive. Sure enough, my stuck files were gone. So, lesson learned is the trash can shows more than just ~/.Trash... look at your mounted volumes for their .Trashes too. I hope this helps someone in the future. "

But I didn't understand what to do, can someone help me it in a simple way?

Thanks again,

Eyal.
 

MacBoobsPro

macrumors 603
Jan 10, 2006
5,114
6
Have you used a USB stick or external drive recently which you trashed some files from? If so you will need to connect that drive again and then empty the trash.

Regarding Quicktime make sure you havent accidentally deleted Quicktime (sounds stupid but it happens). If you have you will need to reinstall it from your startup disks that came with your mac.

If you havent erased it and still have problems. Install Perian like others have said and also Flip4Mac.

Hopefully that will sort any problems. It will allow you to watch WMV files via Quicktime as well as a host of other filetypes not natively supported by Quicktime.

Personally I wouldn't waste my time with VLC. I think it is the buggiest app available. Others swear by it but I really can't see why. With Perian and Flip4Mac installed you should be open pretty much any video format using Quicktime.

Hope this helps.
 

brop52

macrumors 68000
Feb 26, 2007
1,620
3
Michigan
Hi again,

I saw this message from the 21.6.08

"Hey! I just had a similar problem... files stuck in the trash, tried everything suggested, but nothing worked. The chkdsk comment rung a bell though... I realized the file appearing in my trash wasn't in my ~/.Trash. It was in /Volumes/<my thumb drive>/.Trashes. I ran a chkdsk on it from Windows, which showed a bunch of errors. Then I simply deleted the .Trashes directory from that thumb drive. Sure enough, my stuck files were gone. So, lesson learned is the trash can shows more than just ~/.Trash... look at your mounted volumes for their .Trashes too. I hope this helps someone in the future. "

But I didn't understand what to do, can someone help me it in a simple way?

Thanks again,

Eyal.
There you go. The trashed files were on another volume. If you put the drive back online you can empty the trash. You will only see them in the trash if you have it mounted.
 

googlebot

macrumors newbie
Sep 5, 2008
6
0
the quick answer with a usb drive is to backup what you want from it and write zero's on it in disk utility

Again, Please tell us what format the movie is that you want to play (IE: what extension does it have?)

also can you list the files that are stuck in your trash pls?

also what drive are these files stuck on?
internal drive/external drive/Network drive?

We really need more info
 
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