quicktime wont install

[Abolish666]

i deleted quicktime on my macbook 10.5.8 and i go to reinstall it and it installs then i restart and its not there.



Help?

 

[celticpride678]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 4_0 like Mac OS X; en-us) AppleWebKit/532.9 (KHTML, like Gecko) Version/4.0.5 Mobile/8A293 Safari/6531.22.7)

How are you reinstalling it?

 

[MakenaMonk]

I have the same issue.
I deleted Quicktime (also the icon in my dock) because it was not playing the video's I make well. I kept a black screen but the sound would play perfect.

Anyways.. I deleted and tried reinstalling it (downloaded the .dmg from apple.com) and the whole process looks normal. Untill I restart the computer (it asks you to do this) and then I can't find the application anywhere.

Although the program Quicktime cannot be found after installing it and restarting it, video's that require Quicktime online seem to work fine.

I'ld love to have the Quicktime back on my computer badly.. Can anyone help?


Computer: Mac Pro OSX 10.5.8

 

[LPZ]

I have the same issue.
I deleted Quicktime (also the icon in my dock) because it was not playing the video's I make well. I kept a black screen but the sound would play perfect.

Anyways.. I deleted and tried reinstalling it (downloaded the .dmg from apple.com) and the whole process looks normal. Untill I restart the computer (it asks you to do this) and then I can't find the application anywhere.

Although the program Quicktime cannot be found after installing it and restarting it, video's that require Quicktime online seem to work fine.

I'ld love to have the Quicktime back on my computer badly.. Can anyone help?


Computer: Mac Pro OSX 10.5.8

Seems strange. Did you download from this page? Installing from that download should place the QuickTime Player application in your Applications folder.

 

[MakenaMonk]

Seems strange. Did you download from this page? Installing from that download should place the QuickTime Player application in your Applications folder.

Yes I did and I used pacifist to check the .pkg package and it said that lot of files where missing. Saying: Either download was finished to soon (this is not the case) or incomplete or files on your computer are missing...

All files missing start with..


/Applications/QuickTime Player.app/


I checked the package thouroughly and found the quicktimeplayer file but it has not the wellknown QT icon but an icon with a pencil, a scrapbook and tool to make circles on it.

I've tried to install older qt programs but it says I have a newer version on my computer.

I'm kinda frustrated at this point.. I've searched the whole day for my installation cd as well but so far without luck... otherwise I would have tried installing it from there.

I called apple but they don't work during weekends.. ...
And I need it this weekend so much.. but I guess it's not going to happen...


Although if anyone can help ofcourse that would be super appreciated.

M.

 

[LPZ]

Yes I did and I used pacifist to check the .pkg package and it said that lot of files where missing. Saying: Either download was finished to soon (this is not the case) or incomplete or files on your computer are missing...

All files missing start with..


/Applications/QuickTime Player.app/


I checked the package thouroughly and found the quicktimeplayer file but it has not the wellknown QT icon but an icon with a pencil, a scrapbook and tool to make circles on it.

I've tried to install older qt programs but it says I have a newer version on my computer.

I'm kinda frustrated at this point.. I've searched the whole day for my installation cd as well but so far without luck... otherwise I would have tried installing it from there.

I called apple but they don't work during weekends.. ...
And I need it this weekend so much.. but I guess it's not going to happen...


Although if anyone can help ofcourse that would be super appreciated.

M.

Perhaps the dmg you downloaded was corrupted in some way, or the install was incomplete. Simply get rid of that .dmg and download a new one. It should work correctly, and you should get the app you want in the Applications folder.

The message from Pacifist was likely just saying what you already know---that the files related to QuickTime Player.app are not present already on your hard drive.

[EDIT] If the problem persists after you try installing again, please open Console (in Utilities) and choose File->Open Quickly->Files->/private/var/log->install.log. Copy the portion related to the QuickTime install and post here.

 

[MakenaMonk]

Perhaps the dmg you downloaded was corrupted in some way, or the install was incomplete. Simply get rid of that .dmg and download a new one. It should work correctly, and you should get the app you want in the Applications folder.

The message from Pacifist was likely just saying what you already know---that the files related to QuickTime Player.app are not present already on your hard drive.

[EDIT] If the problem persists after you try installing again, please open Console (in Utilities) and choose File->Open Quickly->Files->/private/var/log->install.log. Copy the portion related to the QuickTime install and post here.

I tried new downloads a couple of times and the problem remained.

As you've suggested I copied the portion related to QT.
As I'm not sure how much info you needed.. and there was a whole lot more but all look similar,I've copied all the events that happened in one minute. And even here are similar messages...

Thanks in advance for spending your time to think with me about this issue..


Oct 2 14:31:07 pkgutil[424]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTPlugIn.prefPane/Contents/CodeResources' on '/' with actual metadata from '/System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTPlugIn.prefPane/Contents/CodeResources'.
Oct 2 14:31:07 pkgutil[425]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegister.prefPane/Contents/CodeResources' on '/' with actual metadata from '/System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegister.prefPane/Contents/CodeResources'.
Oct 2 14:31:07 pkgutil[426]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegister.prefPane/Contents/Resources/QTAbout.bundle/Contents/CodeResources' on '/' with actual metadata from '/System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegister.prefPane/Contents/Resources/QTAbout.bundle/Contents/CodeResources'.
Oct 2 14:31:07 pkgutil[427]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTStreaming.prefPane/Contents/CodeResources' on '/' with actual metadata from '/System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTStreaming.prefPane/Contents/CodeResources'.
Oct 2 14:31:07 pkgutil[428]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTUpdate.prefPane/Contents/CodeResources' on '/' with actual metadata from '/System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTUpdate.prefPane/Contents/CodeResources'.
Oct 2 14:31:07 pkgutil[429]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/Components/AudioCodecs.component/Contents/CodeResources' on '/' with actual metadata from '/System/Library/Components/AudioCodecs.component/Contents/CodeResources'.
Oct 2 14:31:07 pkgutil[430]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CodeResources' on '/' with actual metadata from '/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CodeResources'.
Oct 2 14:31:07 pkgutil[431]: Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/QuickTime/AppleVAH264HW.component/Contents/CodeResources' on '/' with actual metadata from '/System/Library/QuickTime/AppleVAH264HW.component/Contents/CodeResources'.
Oct 2 14:31:07 /private/tmp/scripts.FGF6/./postinstall[347]: .app/Contents/PlugIns/SettingsInspector.propPane/Contents/CodeResources". Error 2: No such file or directoryError getting stat info for "/Applications/QuickTime Player.app/Contents/PlugIns/VisualTrackInspector.propPane/Contents/CodeResources". Error 2: No such file or directory
Oct 2 14:31:07 Installer[314]: Performing post-extraction actions
Oct 2 14:31:07 Installer[314]: Finishing receipt
Oct 2 14:31:07 runner[323]: Extracting BOM from "/Volumes/QuickTime for Leopard 7.6.6/QuickTime766_Leopard.pkg" to "/Library/Receipts/boms/com.apple.pkg.QuickTime766_Leopard.bom"
Oct 2 14:31:07 Installer[314]: Removing temporary directory "/private/tmp/QuickTime766_Leopard.pkg.314afghTx"
Oct 2 14:31:07 Installer[314]: Finalize disk "Apple"

 

[LPZ]

Perhaps we can focus the search a bit:

Open Terminal (in Utilities) and enter

cat /private/var/log/install.log | grep QuickTime\ Player.app

Please post the output.

 

[MakenaMonk]

Perhaps we can focus the search a bit:

Open Terminal (in Utilities) and enter

cat /private/var/log/install.log | grep QuickTime\ Player.app

Please post the output.

I got no results when I copy pasted the code.
When I removed the spaces in the code it says "no such file or directory.

 

[LPZ]

How about entering this in Terminal:

cat /private/var/log/install.log | grep Player.app

 

[MakenaMonk]

How about entering this in Terminal:

cat /private/var/log/install.log | grep Player.app

Unfortunately this has no results either.

 

[LPZ]

Unfortunately this has no results either.

So much for focusing the search.

Please open Console (in Utilities) and choose File->Open Quickly->Files->/private/var/log->install.log.

Find the start of your most recent QuickTime installation; you should see a line that looks like this:

Oct  3 06:29:15 username Installer[20744]: QuickTime  Installation Log

Then simply copy and post as much as you can from there on. We're trying to discover why the QuickTime Player app was not installed in /Applications while all other files were installed.

 

[MakenaMonk]

So much for focusing the search.

Please open Console (in Utilities) and choose File->Open Quickly->Files->/private/var/log->install.log.

Find the start of your most recent QuickTime installation; you should see a line that looks like this:

Oct  3 06:29:15 username Installer[20744]: QuickTime  Installation Log

Then simply copy and post as much as you can from there on. We're trying to discover why the QuickTime Player app was not installed in /Applications while all other files were installed.

I tried this but I could not find such a file using this method.

So what I did was start searching in console for anything that has to do with quicktime on this day. (I've tried installing quicktime again with a new download from the apple site again.)

This is what I found and I think it might be useful..



03-10-10 13:34:41 Installer[340] QuickTime Installation Log
03-10-10 13:34:41 Installer[340] Opened from: /Volumes/QuickTime for Leopard 7.6.6/QuickTime766_Leopard.pkg
03-10-10 13:34:41 Installer[340] Package Authoring Warning: Package reference does not include required hash for package id auto.
03-10-10 13:34:49 Installer[340] <ZeroSliderSplitView: 0x3aca0fa0>: the delegate <TargetSelectPage: 0x3ac86940> was sent -splitView:resizeSubviewsWithOldSize: and left the subview frames in an inconsistent state:
03-10-10 13:34:49 Installer[340] Split view bounds: {{0, 0}, {402, 104}}
03-10-10 13:34:49 Installer[340] Subview frame: {{0, 0}, {0, 32}}
03-10-10 13:34:49 Installer[340] Subview frame: {{0, 0}, {402, 104}}
03-10-10 13:34:49 Installer[340] The outer edges of the subview frames are supposed to line up with the split view's bounds' edges. NSSplitView is working around the problem, perhaps at the cost of more redrawing. (This message is only logged once per NSSplitView.)
03-10-10 13:35:14 Installer[340] ================================================================================
03-10-10 13:35:14 Installer[340] User picked Standard Install
03-10-10 13:35:14 Installer[340] Choices selected for installation:
03-10-10 13:35:14 Installer[340] Installeer: ""
03-10-10 13:35:14 Installer[340] Installeer: "QuickTime"
03-10-10 13:35:14 Installer[340] ================================================================================
03-10-10 13:35:15 Installer[340] Preparing volume "Apple" for installation
03-10-10 13:35:15 Installer[340] Configuring volume "Apple"
03-10-10 13:35:16 Installer[340] Free space on "Apple": 62,5 GB (67123466240 bytes).
03-10-10 13:35:16 Installer[340] Create temporary directory "/private/tmp/QuickTime766_Leopard.pkg.340bKQjRE"
03-10-10 13:35:16 Installer[340] Running install actions
03-10-10 13:35:16 Installer[340] Processing QuickTime766_Leopard:
03-10-10 13:35:16 Installer[340] Determining files to install
03-10-10 13:35:18 Installer[340] ./Applications/QuickTime Player.app installed to /var/run/DoNotInstall
03-10-10 13:35:19 Installer[340] Removing obsolete languages
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/Components/AudioCodecs.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/AppleProResDecoder.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Resources/TundraUnits.bundle
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeFireWireDV.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/Components/CoreMediaAuthoringPrivateComponents.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeMPEG4.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeImporters.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /Library/Internet Plug-Ins/QuickTime Plugin.plugin
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTStreaming.prefPane
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/Resources/IIDCAssistant.bundle
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeComponents.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/Frameworks/QTKit.framework/Versions/A/Resources/QTKitIBPlugin.ibplugin
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeMPEG.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeStreaming.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTUpdate.prefPane
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTime3GPP.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvanced.prefPane/Contents/Resources/QTMime.bundle
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeVR.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Resources/VDC.plugin
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions/A/Resources/Tundra.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/Spotlight/QuickTime.mdimporter
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvanced.prefPane/Contents/Resources/QTMediaKeys.bundle
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Resources/IIDC.plugin
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTPlugIn.prefPane
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeIIDCDigitizer.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegister.prefPane
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/QuickTime/QuickTimeH264.component
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvanced.prefPane
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTAdvanced.prefPane/Contents/Resources/QTTransport.bundle
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /Library/Internet Plug-Ins/QuickTime Plugin.webplugin
03-10-10 13:35:19 Installer[340] Obsoleting tier 3 languages for /System/Library/PreferencePanes/QuickTime.prefPane/Contents/Resources/QTRegister.prefPane/Contents/Resources/QTAbout.bundle
03-10-10 13:35:19 Installer[340] Configuring deferred files
03-10-10 13:35:19 Installer[340] Determining obsolete files
03-10-10 13:35:21 Installer[340] Assembling temporary receipt
03-10-10 13:35:21 Installer[340] Performing pre-extraction actions
03-10-10 13:35:21 Installer[340] run preupgrade script for QuickTime766_Leopard
03-10-10 13:35:22 sudo[359] root : TTY=unknown ; PWD=/private/tmp/scripts.Tnuh ; USER=username ; COMMAND=/private/tmp/scripts.Tnuh/Tools/QT6Installer.app/Contents/MacOS/QT6Installer
03-10-10 13:35:22 Installer[340] Removing obsoleted files
03-10-10 13:35:22 Installer[340] Creating destination path
03-10-10 13:35:22 Installer[340] Validating package payload
03-10-10 13:35:23 Installer[340] Starting file extraction
03-10-10 13:35:50 Installer[340] run postupgrade script for QuickTime766_Leopard
03-10-10 13:36:10 Installer[340] Performing post-extraction actions
03-10-10 13:36:10 Installer[340] Finishing receipt
03-10-10 13:36:10 Installer[340] Removing temporary directory "/private/tmp/QuickTime766_Leopard.pkg.340bKQjRE"
03-10-10 13:36:10 Installer[340] Finalize disk "Apple"
03-10-10 13:36:10 Installer[340] Notifying system of updated components
03-10-10 13:36:11 Installer[340]
03-10-10 13:36:11 Installer[340] **** Summary Information ****
03-10-10 13:36:11 Installer[340] Operation Elapsed time
03-10-10 13:36:11 Installer[340] -----------------------------
03-10-10 13:36:11 Installer[340] script 21.98 seconds
03-10-10 13:36:11 Installer[340] zero 0.01 seconds
03-10-10 13:36:11 Installer[340] install 54.93 seconds
03-10-10 13:36:11 Installer[340] validate 0.58 seconds
03-10-10 13:36:11 Installer[340] os 0.00 seconds
03-10-10 13:36:11 Installer[340] extract 26.93 seconds
03-10-10 13:36:11 Installer[340] receipt 0.19 seconds
03-10-10 13:36:11 Installer[340] disk 1.01 seconds
03-10-10 13:36:11 Installer[340] config 5.21 seconds
03-10-10 13:36:11 Installer[340]
03-10-10 13:36:11 Installer[340] Finalizing installation.
03-10-10 13:36:11 Installer[340] Registering applications
03-10-10 13:36:11 Installer[340] IFDInstallController 8A9510 state = 5
03-10-10 13:36:11 Installer[340] Displaying 'Install Succeeded' UI.


Then I also found this:

03-10-10 13:36:10 pkgutil[454] Updating receipt 'com.apple.pkg.Essentials' path 'System/Library/QuickTime/AppleVAH264HW.component/Contents/CodeResources' on '/' with actual metadata from '/System/Library/QuickTime/AppleVAH264HW.component/Contents/CodeResources'.
03-10-10 13:36:10 /private/tmp/scripts.Tnuh/./postinstall[370] .app/Contents/PlugIns/SettingsInspector.propPane/Contents/CodeResources". Error 2: No such file or directoryError getting stat info for "/Applications/QuickTime Player.app/Contents/PlugIns/VisualTrackInspector.propPane/Contents/CodeResources". Error 2: No such file or directory
03-10-10 13:36:10 runner[346] Extracting BOM from "/Volumes/QuickTime for Leopard 7.6.6/QuickTime766_Leopard.pkg" to "/Library/Receipts/boms/com.apple.pkg.QuickTime766_Leopard.bom"
03-10-10 13:36:10 Installer[340] Removing temporary directory "/private/tmp/QuickTime766_Leopard.pkg.340bKQjRE"
03-10-10 13:38:44 QuickTime Player[165] No Info.plist file in application bundle or no NSPrincipalClass in the Info.plist file, exiting
03-10-10 13:38:44 com.apple.launchd[79] ([0x0-0x18018].QuickTime Player[165]) Exited with exit code: 1
03-10-10 13:56:34 com.apple.dyld[257] update_dyld_shared_cache[257] current cache invalid because /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4 has changed


I know it's a lot of information but better too much... then too little..

Hopefully this helps.

 

[LPZ]

03-10-10 13:35:18 Installer[340] ./Applications/QuickTime Player.app installed to /var/run/DoNotInstall

Thus Installer is choosing not to install QuickTime Player, perhaps because it believes (incorrectly) that a version is already installed.

Move /Library/Receipts/boms/com.apple.pkg.QuickTime766_Leopard.bom to your Desktop, as well as /Library/Receipts/QuickTime766_Leopard.pkg (if you have such a file).

Then try installing once again.

 

[MakenaMonk]

03-10-10 13:35:18 Installer[340] ./Applications/QuickTime Player.app installed to /var/run/DoNotInstall

Thus Installer is choosing not to install QuickTime Player, perhaps because it believes (incorrectly) that a version is already installed.

Move /Library/Receipts/boms/com.apple.pkg.QuickTime766_Leopard.bom to your Desktop, as well as /Library/Receipts/QuickTime766_Leopard.pkg (if you have such a file).

Then try installing once again.

I've done what you said and then installed QT without results.
Then I used Onyx to clean my mac and placed the boms file again on my desktop (the other one has not come back) and tried installing again.
Without results.

 

[LPZ]

I've done what you said and then installed QT without results.
Then I used Onyx to clean my mac and placed the boms file again on my desktop (the other one has not come back) and tried installing again.
Without results.

OK. I have a couple more ideas.

In Terminal, enter

pkgutil --packages | grep QuickTime

Please post the output.

 

[MakenaMonk]

OK. I have a couple more ideas.

In Terminal, enter

pkgutil --packages | grep QuickTime

Please post the output.

Had my birthday yesterday so I respond a bit late.

@ advice:
The only thing it adds when I enter the code is; com.apple.pkg.QuickTime766_Leopard


and that's it

I just woke up but will phone apple too this afternoon and see if they can offer some help also

 

[LPZ]

Had my birthday yesterday so I respond a bit late.

The only thing it adds when I enter the code is; com.apple.pkg.QuickTime766_Leopard

Happy Birthday!

In Terminal, enter

sudo pkgutil --forget com.apple.pkg.QuickTime766_Leopard

(You should be asked to supply your password to complete this operation.) This command tells OS X to forget that it has ever installed QuickTime766. So after running the command, try (once again) to install QuickTime.

 

[MakenaMonk]

Happy Birthday!

In Terminal, enter

sudo pkgutil --forget com.apple.pkg.QuickTime766_Leopard

(You should be asked to supply your password to complete this operation.) This command tells OS X to forget that it has ever installed QuickTime766. So after running the command, try (once again) to install QuickTime.

I'm not sure if this helped.

After I did what you said I tried opening a .mov by right clicking it. Then I choose "open with..."
I noticed there was the program logo of Quicktime but it remained faded. After choosing "open with all programs" the logo remained faded.

So I tried searching it via finder and spotlight but cannot find it anywhere. Which I find odd.

So the program appears to be there but it can't been seen anywhere except if you choose open with.. but then it remains faded and one cannot click on it.

 

[LPZ]

I'm not sure if this helped.

After I did what you said I tried opening a .mov by right clicking it. Then I choose "open with..."
I noticed there was the program logo of Quicktime but it remained faded. After choosing "open with all programs" the logo remained faded.

So I tried searching it via finder and spotlight but cannot find it anywhere. Which I find odd.

So the program appears to be there but it can't been seen anywhere except if you choose open with.. but then it remains faded and one cannot click on it.

If QuickTime Player does not appear in your Applications folder, then it was not installed. This is very strange!

Having tried all "proper" methods of handling this problem, I suggest you now try the following:

Use Pacifist to open QuickTime766Leopard.dmg. Click on "Package Contents" and then type Applications in the "Find" box at the top of the panel. You should see QuickTime Player.app in the list that appears. Click on that line to select it and then click on "Extract To..." (not "Install"). When asked to choose a folder to extract to, click on Applications and then the "Choose" button. When this process is finished, you should have a functional copy of QuickTime Player in your Applications folder.

 

[MakenaMonk]

If QuickTime Player does not appear in your Applications folder, then it was not installed. This is very strange!

Having tried all "proper" methods of handling this problem, I suggest you now try the following:

Use Pacifist to open QuickTime766Leopard.dmg. Click on "Package Contents" and then type Applications in the "Find" box at the top of the panel. You should see QuickTime Player.app in the list that appears. Click on that line to select it and then click on "Extract To..." (not "Install"). When asked to choose a folder to extract to, click on Applications and then the "Choose" button. When this process is finished, you should have a functional copy of QuickTime Player in your Applications folder.

YES! This did it! Now you are the bomb!!!!!! I can't thank you enough for taking the time to help me out on this issue I had with QT!!!!
Although I still don't understand why the package would not install the application... But I've got it back which was of course our goal!

And although i'm super thankful, the problem I had to begin with remains. I still have a black screen when playing .mov files. Sound is perfect though. It does play files though with flip4mac with image and sound.
I guess that should be an other topic then...


thank you thank you thank you!!!

 

[LPZ]

And although i'm super thankful, the problem I had to begin with remains. I still have a black screen when playing .mov files. I guess that should be an other topic then...


thank you thank you thank you!!!

You're welcome.

About your other problem ... my only suggestion is to quit QuickTime Player and then move the QuickTime Preferences file from ~/Library/Preferences (where ~ denotes your Home folder) to your Desktop. Then restart QuickTime Player and see if it works.

 

[MakenaMonk]

You're welcome.

About your other problem ... my only suggestion is to quit QuickTime Player and then move the QuickTime Preferences file from ~/Library/Preferences (where ~ denotes your Home folder) to your Desktop. Then restart QuickTime Player and see if it works.

This did not work. But I'll search for a similar topic or start a new one. Just to keep this topic to one issue only.

Thanks again!