I called Quirky today about returning my Quirky Cloak. I payed around $60.00 for it (with shipping) and I felt that the case did not meet what I payed for it. I won't go into a review because there are plenty on these forums already. What I am here to happily report, is they I am getting a full refund from Quirky, and still get to keep the case. It won't be my primary case, but it may be handed to keep around. Quirky will continue to get my business, and I plant to purchase things from them in the future. They are a GREAT company and really care about the customer.