So on the 15th I spent the better part of 5 hours on AT&T's website trying to preorder. Finally got it to go through and received my conf #. I never got a email from them so I called that night. The Rep I spoke to said he would make sure that my order cleared so I would receive it on the 24th. My wife called today to inquire and make sure the order would ship in time and the rep told her not to worry that all 3 of my phones shipped for my 3 new lines of service. WHat!!!! I only ordered on phone and it was an upgrade. Oh boy AT&T. Im going to wait and complain until after I get my phone(s). Don't want to take a chance on them screwing anything else up.