Radeon M370X reliability/performance

Discussion in 'MacBook Pro' started by therealseebs, Nov 17, 2016.

  1. therealseebs macrumors 65816

    therealseebs

    Joined:
    Apr 14, 2010
    #1
    I've seen people here saying that the M370X in the 2015 models was prone to overheating and failure. I've also seen people say it was just prone to throttling. I've also seen people say it was fine.

    What's the scoop?

    From a hardware perspective, the 2015 macbook pro would be overall pretty solid for me, and I'd really prefer the keyboard in it to the 2016 keyboard. And I could in theory return my 2016 MBP and get a 2015 refurb unit. But... If the GPU's gonna fail badly, or make the machine prone to burning out, or whatever, that might be a pretty significant barrier. (The machine I found in the refurb section has less SSD, but that's fixable because the SSD was swappable in that model.)

    So, help me out here. M370X: Good idea, bad idea?
     
  2. dk808 macrumors 6502a

    Joined:
    May 13, 2015
    #2
    Heard it gets really loud and hot. Haven't heard much about it failing though, I think those were from the older ones. Also I don't think the ssd is swappable
     
  3. dallegre macrumors member

    dallegre

    Joined:
    Feb 25, 2016
    #3
    Following with interest. I just picked up a 2015 w/ M370X. From what I've read, pretty much any model with a dgpu is prone to some failures, but I'm not sure how widespread the problem is outside of the gpu-gate models.
     
  4. jerryk, Nov 17, 2016
    Last edited: Nov 17, 2016

    jerryk macrumors 68040

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    Nov 3, 2011
    Location:
    SF Bay Area
    #4
    The SSD is physically swappable, but that is really not practical. The SSD is an m.2 form factor, but uses an Apple proprietary interface. So you will need to find one on the secondary market (eBay) from a used unit, or get an authorized Apple Repair shop to order you one. $$.

    You could go with the OWC unit, but then your performance would drop from 1.5 GB/sec to 0.5 GB/sec (or less).
     
  5. jjjoseph macrumors 6502

    Joined:
    Sep 16, 2013
    #5
    No one can really tell when and if Its gonna fail, Apple will only re-call to replace a dGPU if they know its going to fail 100% of the time, Ive only heard about that a few times..

    Can you get Apple Care?? Thats your best protection against a GPU failing.
     
  6. emailnotebox macrumors regular

    emailnotebox

    Joined:
    Oct 2, 2015
    #6
    Bump. I am curious for exactly same reason as well. Btw, B&H sells brand new 2015 15' Macbook Pro with M370X, and is currently retailing at better price than Apple refurb store, if you factor in tax from Apple.
     
  7. therealseebs thread starter macrumors 65816

    therealseebs

    Joined:
    Apr 14, 2010
    #7
    I wasn't aware that they used a non-standard interface, that's a pretty big barrier.

    Honestly, the "no user replaceable or upgradeable parts" thing has really started to get to me. This is not the Apple I remember.
     
  8. flavr macrumors 6502

    flavr

    Joined:
    Nov 9, 2011
    #8

    I have the Macbook Pro with the M370X and its been perfect. I use it for very heavy graphics and design everyday on an external 27inch 4K screen and the fans dont even come on, its silent. It has been flawless in Photoshop and other design programs. If I game the fan comes on. I think this is a fantatsic machine and wouldnt hestitate to recommend it to anybody.
     
  9. fate0311 macrumors 6502

    Joined:
    Dec 31, 2015
    #9
    You may want to double check that. I show the 370x version discontinued on B&H. Only one available are the iterations with the iGPU.
     
  10. emailnotebox macrumors regular

    emailnotebox

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    Oct 2, 2015
    #10
  11. fate0311 macrumors 6502

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    Dec 31, 2015
    #11
  12. tivoboy macrumors 68040

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    May 15, 2005
    #12
  13. therealseebs thread starter macrumors 65816

    therealseebs

    Joined:
    Apr 14, 2010
    #13
    Yeah, I called a store to check stock, they got me in touch with a senior specialist who confirmed, NO non-refurbs will have the dGPU. Refurb stock is erratic at best. So.
     
  14. fate0311 macrumors 6502

    Joined:
    Dec 31, 2015
    #14
    I'm looking to downgrade as I do not use the computing power of mine. It is a maxed out 15" from last year in showroom shape. I would let it go for 2300.00.
     
  15. tivoboy macrumors 68040

    Joined:
    May 15, 2005
    #15
    What's it got? ebay ones new are selling for that amount, 2000-2200$ "sealed" with 2.8/512/370x
     
  16. fate0311, Nov 19, 2016
    Last edited: Nov 19, 2016

    fate0311 macrumors 6502

    Joined:
    Dec 31, 2015
    #16
    http://boston.craigslist.org/gbs/sys/5878563299.html

    I originally purchased it because I needed the "best". Since then I have adopted a much different lifestyle of using only what I need (adopted minimalism). I wanted to add that in incase anyone is wondering why I'm looking to sell one of the most desired MBP's right now.
     
  17. tivoboy macrumors 68040

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    May 15, 2005
    #17
    For the one 1TB model that's a pretty decent used price. How many battery cycle does it havE?
     
  18. fate0311 macrumors 6502

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    Dec 31, 2015
    #18
    76. I received a few emails this evening however not sure if their tire kickers or not.
     
  19. Sidewolf macrumors newbie

    Joined:
    Apr 27, 2010
    Location:
    Moscow Idaho
    #19
    I have the mid 2015 2.5 1 TB SSD with the M370X and I have no issues. I don't use bootcamp, but I play games such as counter strike-global offensive, Batman Arkham Asylum, Modern Warfare 3, company of heroes 2 and even do light video editing with final cut pro, and I haven't experienced any throttling issues. Keep in mind, my uses aren't that demanding but I have no issues with light gaming or light video editing. I'm very satisfied with my mid 2015 MacBook Pro.
     
  20. azpekt macrumors regular

    Joined:
    Jun 27, 2012
    Location:
    hp, illinois
    #20
    yeah, my MJLT2 with M370x is flaky

    when dGPU becomes active, there are artifacts on a screen, looking like faulty VRAM. it looks like this:



    i`d rather opt for iGPU only model of mid-2015
     
  21. Stotka macrumors regular

    Stotka

    Joined:
    Jul 29, 2009
    #21
    My model throttles like crazy! Gaming is almost impossible for longer than 5min. Gaming wise macos has terrible screen tearing. On windows you need to do some editing of files to get new radeon drivers for better performance. But still throttles pretty fast.
    Work related. Im a concept designer and I use a 13" Cintiq companion hybrid connected 100% of the time. (dGPU is always on because of hdmi) The machine gets slowdowns (almost never get beach balls) regularly and even on small files 100-300mb. I dont use advanced filters and stuff. Its basically just the brush/eraser tool. Fans are audible most of the time. If I use youtube, facetime, twitch... they start being annoyingly loud!
    I currently borrowed a friends 13" early 2015 and its quiet and does what I need without hiccups. Ill test it more with some sketchup and bigger PS files ~1gb
    The poor performance I am getting is making me want to just sell my 15" and buy the new 13" with touchbar.

    P.S I cleaned the internals of dust and replaced the thermal paste to get a minimal increase in performance.
     
  22. sentential macrumors regular

    Joined:
    May 27, 2015
    #22
    I just got a full replacement to the touch bar enabled MBP. Allow me to share a tale with you about the carnage that was the M370X.

    Yes it throttles, yes it's burning hot, yes it's terrible and should be avoided. In the course of 1 year the following was replaced on mine:

    Logic Board x6
    HDD
    Both Fans 2x
    Heat sink 2x
    Wireless card x1
    Battery x1 (see below)
    Keyboard x1 (because it melted)
    Internal power adapter (melted)

    Ask yourself, do you want this? And no this isn't a joke, I had to fill out an incident report with Apple about a fire risk concerning the laptop.
    --- Post Merged, Nov 20, 2016 ---
    Call Apple right now, start the repair process and every time it fails, freezes or locks up send it back. Once you hit 3+1 you can choose to either replace it with another unit or pay to upgrade which is what I did.

    $300 for the 455
    $600 for the 460

    You get 2500 store credit to purchase a new one
     
  23. fate0311 macrumors 6502

    Joined:
    Dec 31, 2015
    #23
    That is unfortunate to hear, my 370x has been good to me.
     
  24. jerryk macrumors 68040

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    Nov 3, 2011
    Location:
    SF Bay Area
    #24
    I have not had display issues with my 2015 15 rMBP with the 370x. The fans will run and are loud if you are doing something graphically intense, but the displayed graphics seem fine.
     
  25. fate0311 macrumors 6502

    Joined:
    Dec 31, 2015
    #25
    Energy creates heat. So did you not expect the fans the kick in when demanded?

    The 16's will be no different. As a matter of fact the 15's have a lot more credibility right now with the issues surfacing around the 16's.
     

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