Raising a fault in iTunes

Discussion in 'iPhone' started by caseys, Nov 11, 2007.

  1. caseys macrumors member

    Joined:
    Nov 1, 2007
    #1
    Hi All,

    I bought an iPhone Friday, it has one dead pixel. Went back to the CPW retailer and asked for a swap, which they will do once I raise a ticket within iTunes.

    I got home and am now wondering exactly how to do this.... any ideas?

    Cheers
     
  2. CWallace macrumors 603

    CWallace

    Joined:
    Aug 17, 2007
    Location:
    Seattle, WA
    #2
    Handling support tickets through iTunes is news to me.

    Contact AppleCare and have them open the ticket.
     

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