Raising a fault in iTunes

Discussion in 'iPhone' started by caseys, Nov 11, 2007.

  1. caseys macrumors member

    Nov 1, 2007
    Hi All,

    I bought an iPhone Friday, it has one dead pixel. Went back to the CPW retailer and asked for a swap, which they will do once I raise a ticket within iTunes.

    I got home and am now wondering exactly how to do this.... any ideas?

  2. CWallace macrumors 603


    Aug 17, 2007
    Seattle, WA
    Handling support tickets through iTunes is news to me.

    Contact AppleCare and have them open the ticket.

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