So everyone who expresses dissatisfaction should get their accounts cancelled? Really? Anyone who offers a service will undoubtedly get a lot of complaints. No matter how good you are or how hard you try, some people will never be satisfied. It's a fact of life.
And if anyone offering a service views consumer feedback as "harrassment" should remove themselves from their line of work.
No but what im saying is if the E-Mails become harrassing. Some of these people get very irrational about this issue. And there is no reason to use 4 Letter words or issue death threats of people over a stupid Data plan.
If the complaint is professional that's one thing but if its F**K and things like that. Then they should cancel it. Verizon does and if you dont Think So look at this.
What Are Verizon Wireless' Rights to Limit or End Service or End this Agreement?
We can, without notice, limit, suspend or end your Service or any agreement with you for any good cause, including, but not limited to: (1) if you: (a) breach this agreement; (b) resell your Service; (c) use your Service for any illegal purpose, including use that violates trade and economic sanctions and prohibitions promulgated by any U.S. governmental agency; (d) install, deploy or use any regeneration equipment or similar mechanism (for example, a repeater) to originate, amplify, enhance, retransmit or regenerate an RF signal without our permission; (e) steal from or lie to us; or, if you're a Postpay customer, (f) pay late more than once in any 12 months; (g) incur charges larger than a required deposit or billing limit, or materially in excess of your monthly access charges (even if we haven't yet billed the charges); (h) provide credit information we can't verify; or (i) are unable to pay us or go bankrupt; or (2)
if you, any user of your device or any account manager on your account: (a) threaten, harass, or use vulgar and/or inappropriate language toward our representatives; (b) interfere with our operations; (c) "spam," or engage in other abusive messaging or calling; (d) modify your device from its manufacturer's specifications; or (e) use your Service in a way that negatively affects our network or other customers. We can also temporarily limit your Service for any operational or governmental reason.
