RAM Upgrade Issue

Discussion in 'MacBook Pro' started by JohnSmithSY, Dec 29, 2013.

  1. JohnSmithSY macrumors newbie

    Joined:
    Aug 14, 2012
    #1
    Recently I purchased a ram upgrade for my MacBook and it worked fine and all but the ram popped out of the slot and now won't go back in. When I try to push it down they just pop back up. I don't see it as a problem with the computer as the old ram still snaps in just fine... Any helpful ideas would be appreciated.

    MacBook, 13 inch Mid 2010
    2.4 GHz Intel Core 2 Duo
    Trying to upgrade 4GB to 16GB ram.
     
  2. Jnesbitt82 macrumors 6502

    Jnesbitt82

    Joined:
    Oct 21, 2013
    Location:
    Ohio
    #2
    Is the new ram identical to the ram thats coming out? Is the thickness the same? Could you post a picture of the ram you're trying to install?
     
  3. JohnSmithSY thread starter macrumors newbie

    Joined:
    Aug 14, 2012
    #3
    Yes the size of it is exactly the same. I spent almost a half hour checking over and over again and the are identical except for the new ones being blue in color. I actually was able to get it to stay but after about an hour using the computer I heard it pop from under the bottom case.
     
  4. Bear macrumors G3

    Joined:
    Jul 23, 2002
    Location:
    Sol III - Terra
    #4
    The the memory card thicker or thinner than the original memory card? That could cause issues as well. Anyway if the original memory is staying in place, you need to contact the memory vendor and ask for a replacement.
     
  5. raptor402 macrumors 6502

    Joined:
    Jun 30, 2011
    #5
    True. Make sure that the new memory doesn't come with a heatsink. Also, make sure that the locking pins go in all the way.

    Regards
    Raptor
     

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