Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Random question for those who have had LG screen swapped to Samsung

T

Trubbles

macrumors regular
Original poster
Oct 20, 2012
104
22
My LG screen is getting worse at retaining images. It failed the "checkers" test a while ago, but now it is so bad that if I leave a webpage up for too long I can see it on a grey background.

I'm just wondering - if Apple replaces the screen, do they do the entire top lid? I understand it is built as one piece. I don't really want them peeling the layers apart and sticking it back together less than perfect.

I'm torn as to whether to bother with the repair. Being without my computer for a few days is almost as bad as the screen retention, and I have three years of AppleCare to worry about it.

On the other hand, if they do replace the lid then the small scratch I have on mine would go away, too :)
 
Trubbles said:
My LG screen is getting worse at retaining images. It failed the "checkers" test a while ago, but now it is so bad that if I leave a webpage up for too long I can see it on a grey background.

I'm just wondering - if Apple replaces the screen, do they do the entire top lid? I understand it is built as one piece. I don't really want them peeling the layers apart and sticking it back together less than perfect.

I'm torn as to whether to bother with the repair. Being without my computer for a few days is almost as bad as the screen retention, and I have three years of AppleCare to worry about it.

On the other hand, if they do replace the lid then the small scratch I have on mine would go away, too :)
Click to expand...

They replace the whole top lid because the layers are fused together; usually with a Samsung. If you get lucky, it could be fixed right there or within 24 hours. At worst, it could take 3-4 days (Friday to Tuesday). Since today is Monday,it could be until Friday but optimistically Wednesday.
 
Last edited:
Trubbles said:
My LG screen is getting worse at retaining images. It failed the "checkers" test a while ago, but now it is so bad that if I leave a webpage up for too long I can see it on a grey background.

I'm just wondering - if Apple replaces the screen, do they do the entire top lid? I understand it is built as one piece. I don't really want them peeling the layers apart and sticking it back together less than perfect.

I'm torn as to whether to bother with the repair. Being without my computer for a few days is almost as bad as the screen retention, and I have three years of AppleCare to worry about it.

On the other hand, if they do replace the lid then the small scratch I have on mine would go away, too :)
Click to expand...

I saw you posted in another thread and I told you my issue. Here is the update to that post:

Update: I had some time this morning to take my 15" rMBP in to my local Apple store. I explained my IR issue. They performed their Image Persistence text. The text last 4 minutes. They pretty much start the test and then put the screen in a position so the checker board isn't seen. They performed it a few times and past it each time. So, no replacement at this time. They just recommended using a screen saver to "wash the pixels" before the laptop goes to sleep. Like I stated earlier it's not as bad as some of the others posting here.

I know this doesn't answer your question. I just wanted to give my experience.
Good Luck!
 
Last edited:
They replace the whole top sreen, I had a little gouge on the side of mine from when I hit it against the lamp, and I was happy that's gone :)

Also, I dropped mine off Saturday afternoon and picked it up Monday, so pretty quick!
 
TofSanity said:
I saw you posted in another thread and I told you my issue. Here is the update to that post:

Update: I had some time this morning to take my 15" rMBP in to my local Apple store. I explained my IR issue. They performed their Image Persistence text. The text last 4 minutes. They pretty much start the test and then put the screen in a position so the checker board isn't seen. They performed it a few times and past it each time. So, no replacement at this time. They just recommended using a screen saver to "wash the pixels" before the laptop goes to sleep. Like I stated earlier it's not as bad as some of the others posting here.

I know this doesn't answer your question. I just wanted to give my experience.
Good Luck!
Click to expand...

Wow.. I really hope they don't try to do that to me.

It's so bad now that when I switch from my "productivity" monitor (Excel sheet and word doc showing) and I switch to a blank grey desktop, I can still READ THE SPREADSHEET AND MAKE OUT EVERY INDIVIDUAL LINE!!! It's awful! Using a screensaver to "wash" pixels is a terrible excuse. This is a premium product...

If my BMW was making a loud noise after 10 mins of driving on the highway, this would be like the dealer telling me "there's nothing wrong - just pull over and let it cool down every 10 minutes and you'll be fine!"
 
Trubbles said:
Wow.. I really hope they don't try to do that to me.

It's so bad now that when I switch from my "productivity" monitor (Excel sheet and word doc showing) and I switch to a blank grey desktop, I can still READ THE SPREADSHEET AND MAKE OUT EVERY INDIVIDUAL LINE!!! It's awful! Using a screensaver to "wash" pixels is a terrible excuse. This is a premium product...

If my BMW was making a loud noise after 10 mins of driving on the highway, this would be like the dealer telling me "there's nothing wrong - just pull over and let it cool down every 10 minutes and you'll be fine!"
Click to expand...

No, it is nothing like that at all.
 
calderone said:
No, it is nothing like that at all.
Click to expand...

Care to elaborate?

Premium product - check

Problem that is annoying, but doesn't prevent product from working - check

Can you propose a better analogy for what I was trying to say?

Or do you just jump into threads and say NAYYYYY every time?
 
Trubbles said:
Care to elaborate?

Premium product - check subjective

Problem that is annoying, but doesn't prevent product from working - check vehicles are more often dangerous (problems should be investigated and root cause found to prevent injury), computers are more often not

Can you propose a better analogy for what I was trying to say?

Or do you just jump into threads and say NAYYYYY every time?
Click to expand...

Comments inline.
 
I just had my LG display replaced last week. Had image retention and 7 dead pixels (originally only 1, more sprouted). It took them 2 days to get the display in and 45 minutes to install it. The whole top lid was replaced.

I now have a Samsung display. Zero image retention, still nice and bright.

I have also noticed I have 2 two pixels. I'll wait for a few more to pop up before I bring it back in for another new display.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back