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SuperMiguel

macrumors 6502
Original poster
Jan 6, 2010
421
7
Was unable to bring my computer back to boot, basically ill close the lid, and when i open it it wont start up even by pressing the power button. This is on a brand new air 13"

I got one of this errors:

Date/Time: 2014-01-24 19:13:14 -0500
OS Version: 10.9 (Build 13A603)
Architecture: x86_64
Report Version: 18

Event: Sleep Wake Failure
Steps: 38

Hardware model: MacBookAir6,2
Active cpus: 4


Powerstats for: kernel_task
Start time: 1969-12-31 19:00:00 -0500
End time: 1969-12-31 19:00:00 -0500
Microstackshots: 24 samples
Primary state: 24 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 24 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 24 samples Unknown
*24 call_continuation + 23 (mach_kernel) [0xffffff80002d6aa7]
*4 ??? (mach_kernel + 303450) [0xffffff800024a15a]
*2 IOTimerEventSource::timeoutAndRelease(void*, void*) + 104 (mach_kernel) [0xffffff80006b0558]
*1 IOWorkLoop::closeGate() + 18 (mach_kernel) [0xffffff80006ac7f2]
*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000684ac0]
*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d0d9d]
*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5a00]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d4c]
*1 ??? (mach_kernel + 223563) [0xffffff800023694b]
*1 machine_switch_context + 354 (mach_kernel)

ETC ETC
 

iCheddar

macrumors 6502a
Apr 30, 2007
662
13
South Dakota
Try your standard SMC and NVRAM resets, check the Mac App Store for firmware updates. That will be your first step. Also, make sure to run Apple Diagnostics on your system.

I've seen 2 Macbook Airs come in to the shop with similar symptoms. Both cases we ended up replacing the MLB. If the symptoms persist, take the system to your local Apple store or Apple Authorized Service Provider.
 
Last edited:

DeltaMac

macrumors G5
Jul 30, 2003
12,513
3,857
Delaware
When you get to the App Store, that will also let you know about system updates, and you appear to be running OS X 10.9 - and up-to-date is 10.9.1
Updating certainly won't hurt anything, and may help you out.

iCheddar also knows what may be needed, too...
 
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